Human Resources Sales

Lana Jackson

***** ****** **** **

Menifee, Ca **582

951-***-****

****************@***.***

CAREER ACCOMPLISHMENTS

Fleetwood Enterprises, Inc. July 2004 - September

2009

Benefits Administrator/Human Resources Administrator (2007- 2009)

. Successfully implemented a full replacement, self-funded, High Deductible

Health Plan with Health Savings Account that resulted in company savings

of $20 million per year compared to prior Health Reimbursement Account

plan design

. Expanded High Deductible Health Plan into a "Build Your Own" plan design

that offers choices for deductibles, coinsurance and out-of -pocket

maximums with corresponding cost structure, allowing participants to

create a customized plan that best meets their individual needs

. Managed day to day responsibilities for all benefit plans such as

Healthcare, Life, Disability, Flexible Spending Accounts and HSA Accounts

. Make strategic recommendations, develops, implements, and maintains a

benefits portfolio to assure fiscal responsibility and to remain

competitive in the marketplace

Support administration of enrolling new hires and newly eligible

associates, terminations and making changes to existing associate files in

a manner that is consistent with the Plan Document

Responsible for recommending and overseeing audits of vendors when

necessary

Ensured compliance with ERISA and all legislative requirements such as

HIPAA, COBRA, Medicare Part D, SOX, FMLA and the recent Federal COBRA

subsidy program

Educates associates on specific program information and general health and

welfare information through regular communications to plan participants

Continuously analyzing and tracking HSA funding, deductions and refunds for

employee and employer

Educate and developed associates to promote growth and development to

increase associate knowledge of benefit offerings

Coordinate and facilitate all Leave of Absences for the Corporate campus

Managed outsourcing of benefits administration including web-based

enrollment, call center and electronic interfaces with vendors

Conduct benefits presentations to all new hires

Initiate and process all long term disability and Life claims

Process and track all National Medical Support Orders for the company

Work closely with corporate payroll to ensure all deductions are taken

timely and appropriately

Administer human resources policies and procedures, as well as State and

federal regulations, in order to counsel managers, supervisors and

associates in correctly interpreting requirements and processes to assure

fair and equitable treatment of all associates

Successfully transitioned the associate "Service Award Program" from GE to

BofA

Lana Jackson Page

Two

Fleetwood Enterprises, Inc July 2004 -

March 2007

Senior Administrative Specialist/Human Resources (2004 - 2007)

Assist management with the implementation and administration of company

policies, procedures and programs. Provide guidance and information on

specific situations and resolve conflicts that may arise

Responsible to conduct all new hire orientations, process all new hires

paperwork

Responsible to prepare and conduct exit interviews

Successfully implemented and facilitated a Service Award program for the

company with a budget of $800,000

Planned and coordinated employee activates

Conducted yearly EEO1 reporting

Coordinate activities and assist with the collection, preparation and

analysis of data to complete reports and provide timely and accurate

information for management

Works independently or within a team on special and ongoing projects.

Responsible for planning, coordinating and conducting meetings, training

activities, special events, preparing and disseminating information and

reports

Responsible to track the flow of all EEOC/DOL charges for 40 manufacturing

locations

Responsible to remain complaint with all current employment laws

Provide advanced administrative support for one or more

departments/functions: Responsibilities include preparing and distributing

required reports and forms, prepare, edit and compose correspondence, data

input and output, review documents, reports, forms, and procedures for

accuracy and completeness and recommend revisions when needed

Maintain a close and highly responsive relationship with the day -to -day

activities of management and the organization

Coordinate company meetings, notify participants and other appropriate

associates utilizing electronic calendar to ensure effective communication

Handle confidential matters and perform administrative functions based on

thorough understanding of Company Policy

Exercises independent judgment and discretion in maintaining and

controlling confidential files and records and when compiling regular and

special reports to meet schedules and objectives

Manage an array of confidential matters and perform administrative

functions based on a thorough understanding of Company policy, executive

views and philosophies that can be assumed by this level of executive

administration

Aqueduct/ChannelWave April 2002 -

July 2004

Executive Assistant/Office Administrator (2002 - 2004)

. Reported directly to the CEO, VP of Sales and the VP of Marketing

. Track and submit all business expenses for the CEO, VP of Sales and VP of

Marketing

. Write correspondence letters for the CEO on behalf of the company

. Planned and prepared all large functions i.e. Christmas party, Inner

Circle event

. Scheduled all company meetings onsite and off site

. Operate a range of office machines such as photocopiers, computers, faxes

. Created a filing system so documents can be easily found when needed

Lana Jackson Page

Three

Aqueduct/ChannelWave April 2002 -

July 2004

Executive Assistant/Office Administrator (2002 - 2004)

. Undertake other duties such as banking, credit control and payroll

functions

. Screen all incoming phone calls for the executive team

. Draft letters and reports on behalf of the organization

. Assisted a sales team of six

. Coordinate all travel, hotel and car accommodations for the company

. Arranged and prepared presentations for quarterly Board of Director

meetings

. Worked closely with the accounting department to track and request PO's

for expense

. Maintained calendars and schedules for CEO, VP of Sales, and VP of

Marketing

. Organized business itineraries, conferences, meetings and social

functions

. Dealt with confidential information

. Ordered all office supplies

. Prioritized all incoming mail

Staffmark May 2000 -

March 2002

Staffing Specialist (2000 - 2002)

. Train branch staff on company policies

. Service as primary contact for top accounts

. Successfully identified and qualifies applicants, conducted screening

interviews

. Account Receivable

Synergy Staffing Dec 1998 - May

2000

Staffing Supervisor (1998 - 2000)

. Assisted in the start up of a new company

. Conducted interviews and candidate screenings

. Successfully recruited for fortune 500 companies

. Trained and supervised all new full time employees

. Account Receivable

EDUCATION

Fullerton

Studied Communication and Marketing, 1994 - 1995

Irvine

Studied Communications, General Studies and Psychology, 1993 - 1994

SOFTWARE SKILLS

Excel, Word, PowerPoint, Outlook, ADP Payroll, JD Edwards, MAS 500

References Available Upon Request

Lana Jackson

29082 Quail Bluff Rd

Menifee, CA 92584

951-***-****

****************@***.***

HUMAN RESOURCES EXPERIENCE

. Training and Staff Development

. Recruiting, Diversity Retention

. Implementation of Policies and Procedures

. Conduct Performance Appraisals and Merit Increases

. Handle Employee Relations and Conflict Resolution

. Investigates Alleged Affirmative Action Violations

. Conduct New Hire Orientation

. Conduct Exit Interviews and Process Termination

. Coordinate Staff and Company Events

. Succession Planning

. Benefits Administration

. Personnel Files

. EEOC, DOL

. Budgeting/Business Planning

. Ensure Compliant with State and Federal Regulations and Legislation

. FMLA, Unemployment, Workers compensation

. Employee Recognition Programs

BENEFITS PLAN EXPERIENCE

. High Deductible Health Plan with Health Savings Account (HDHP with

HSA)

. Health Reimbursement Accounts (HRA)

. Health Maintenance Organizations (HMO's)

. Preferred Provider Organizations (PPO's)

. Point of Service Plans (POS)

. Retiree Healthcare

. Dental

. Vision

. Prescription Drug (carve -in and carve-out)

. Section 125 Flexible Spending Accounts

. Disease Management

. Company -Paid Life Insurance

. Voluntary Life

. Short Term Disability

. Long term Disability

. Personal Accident insurance

. Employee Assistance Program

Contact this candidate