Customer Service Development

713-***-**** HM

504-***-**** CELL

504-***-**** ALT.

e-mail:

********@***.***

Artissue Flowers

Objective To obtain an entry level position that will promote

professional development and growth

Education University of New Orleans New Orleans, LA

December 2010

Bachelor of Science Degree

Major - Business Administration, Minors in

Management and Hotel Restaurant and Tourism

May 2004 West Jefferson High

School Harvey, LA

Diploma - General Studies

Computer Skills Knowledge of Microsoft Word, Access, Excel, Power

Point, and Outlook

Typing Speed of 55wpm

Experience Head Cashier February 2005- Present Home Depot

Houston, TX

Responsible for maintaining great customer service

through the usage of the cashier team

Responsible for motivating as well as supporting

cashiers while expediting customers check out

Maintaining register through regular cleaning and

maintenance as needed

Oversee cashier development through training and

coaching procedures

Operating and managing other departments throughout

the store when needed such as tool rental, paint

and hardware

Cashier/ Customer Service Clerk January 2004 -

June 2004 Albertson's Grocery

Marrero, LA

Count money in cash drawer at the beginning of

shift to ensure amount of cash was correct and

along with adequate change

Identified prices of goods and services using

optical price scanner

Issued receipts, refunds, credits, or change due to

customers

Maintained clean and orderly checkout areas

Cashier/Customer Service Associate June 2002 -

December 2003 Winn-Dixie

Marrero, LA

Responsibilities included ensuring that each

customer's shopping experience was a great one

Processed bill payments, money orders and cashed

payroll checks and issued refunds

Responsible for overseeing the sale of liquor and

tobacco items

References Available Upon Request

Contact this candidate