Maryam Muhammad
**** *. ******** *** # ***, Houston, Texas 77054 * 214-***-*****
******.********@****.***
OBJECTIVE
Obtain a customer care representative position where my customer relations
experience can be fully utilized to improve customer satisfaction as well
my interpersonal skills to enhance the company brand name.
EDUCATION
Candidate for Bachelor of Arts in Speech Communication in the College of
Communication
Texas Southern University, Houston, Texas (Graduation Date:
August 2011)
PROFESSIONAL EXPERIENCE
Macy's- Houston, Texas November 2009-
January 2010
Sales Representative
Responsibilities:
. Assisting customers
. Processing transaction
Dillard's - Houston,
Texas
October 2008-October 2009
Sales Representative
Responsibilities:
. Accepted and posted large monetary transactions.
. Maintained sustainable records of sales achievements/quotas
. Assisted with merchandising displays, sales events, and customer
specials.
Barnes & Nobles - Houston, Texas
July 2007-September 2008
Book seller
. Assist student finding books
. Checked customer quickly and kept them in proper order
. Sold products to customer via internet and telephone.
South Fair Community Development - Dallas, Texas
May 2005-August 2005
Office Clerk
. Answered questions both verbally and in writing.
. Filed, copied and collated documents.
. Mail processing, ordered and distributed supplies, pick-up and
delivery of materials.
SKILLS
Proficient in electronic office equipment, clerical and administrative
skills
Microsoft Windows, Office 99, 2000, XP Microsoft Power Point, Excel,
Access, Internet Explorer
References Available Upon Request