Olivia Herrera
*** ***** **., ******, ** ***** ***.*******@*****.*** Tel: 909-***-****
Personal Statement
Valuable Bilingual (Spanish) Human Resources Professional with a 14 -year track record of hands on
experience in Human Resources in a diversified union, corporate and non-profit environment. A professional
seeking an opportunity to be a part of a team as either a part-time or full-time support member in an
organization that promotes diversity, integrity and professionalism. I am a self-motivated contributor and team
player with excellent attention to detail and exceptional people skills that has demonstrated the ability to work
effectively with all levels of personnel, with little or no supervision.
Work Experience
(Aug-2007 - Nov-2009)
Human Resources Manager
East Los Angeles Remarkable Citizen's Assoc., Los Angeles, CA
Develop & implement Human Resources practices & objectives that provide an employee-oriented, high
performance culture emphasizing empowerment, quality, productivity & standards; goal attainment,
recruitment & ongoing development of a superior workforce. Development of processes & metrics that
support the achievement of the organization's business goals. Coordinate the implementation of people-related
services, policies, and programs. Report directly to the CEO; and assists & advise company managers of
human resources and employee health & safety related issues.
(Jul-2007 - Jan-2008)
Self-Employed Human Resources Management
Consultant (DBA)
H.R.M.S.(Human Resources Management Services), Walnut, CA
Provide Human Resources management services on and off-site to local small to mid-size organizations.
Audit and conduct H.R. assessments and needs analysis of current client workforce, functions and processes.
Assist employers in their efforts to meet the training requirements in current or future occupational safety and
health standards. Provide training programs designed in accordance with OSHA guidelines in order to
comply, supplement and/or enhance the employer's educational and training activities.
(Jan-2006 - Aug-2007)
Recruiter
Heil Construction Inc., Monrovia, CA
Off-site part-time recruiting as deemed necessary by management. Position included Internet job posting and
trade association affiliations. Conducted job fairs with local universities. Reported directly to CFO.
(Dec-2002 - Jan-2004)
Human Resources Sr. Generalist
Indalex Aluminum Solutions, City of Industry, CA
Manage and oversee the daily operations of the Human Resources department for the organization's largest
Western facility. Report directly to east coast corporate H.R. Director and local General Manager. Supervise
and direct HR Assistant, contract Security Services, and on-site Contract Labor Program Manager. Manage
and execute ADP E-Time timekeeping system & payroll, local benefit administration and all local
employment processes. Labor relations, contract administration and interpretation as necessary. Provide
counseling to management regarding employee discipline, conflict resolution and employee health and safety.
Conducted a variety of safety and legal investigations as required.
(Jan-1999 - Dec-2002)
Human Resources Generalist
Columbia Pacific Aluminum Corp./Indalex, City of Industry, CA
Provide direct support to the H.R. Manager. Accountable for the efficient execution of various H.R.
operations up to and including; benefit administration, company event coordination, payroll process
administration associated to employee time off, vacation/sick time/benefits, FMLA administration, employee
relations/conflict resolutions, interpretation and administration of all company policies and procedures.
Provide employee-counseling assistance to plant managers and supervisors. Conduct investigations as needed
to resolve employee relations and legal issues. Partnered with training safety consultant as his assistant in
providing safety training classes to Spanish speaking personnel. Forklift operator certified and emergency
first response team member. Provide administrative and clerical support as required.
(Jul-1994 - Jan-1999)
Human Resources Assistant
Columbia Pacific Aluminum Corp./Indalex, City of Industry, CA
Provide direct support to the H.R. Manager. Accountable for the efficient execution of various H.R.
operations including; all clerical and administrative tasks and responsibilities as required. Managed temporary
labor requests and contract labor management.
Education
(Jan-1987 - Jan-1989)
A.A. Degree
Mt. San Antonio College, Walnut, CA
(Dec-1999 - Dec-2000)
H.R. Management Certificate
California State Polytech University, Pomona,
CA
G.P.A. 4.0 Extensive professional training in Human Resources Management.
(Sep-2001 - Dec-2001)
ASTD Certified Trainer
American Society of Training & Development,
Los Angeles, CA
(Aug-1988 - Apr-1990)
Bachelor of Science Degree
90% Complete, Cal State Long Beach, Long
Beach, CA
Skills
* Administrative Support * ADP Windows Payroll/E-Time * ADP HR Profile/Report Smith * Compensation
and Benefits Administration * Conflict Resolution/Employee Relations * Discipline Process and Management
Training * Employee Training and Development * Safety Compliance Training and Injury and Illness
Prevention Program; * Event Coordinator * HRIS and Records Management * Labor Board and Negotiations
* OSHA Record Keeping * Policy and Procurement Administration * Recruitment * New Hire and
Terminations Processes * Job Safety Practices (JSP's) Development * Temporary Labor Management *
Workers' Compensation Claims * W/C Case Management * Lean Manufacturing Principles Exposure:
Kaizen/5S System
References
References Available on Request
Achievements
* Enhanced communications on all levels promoting company goals and deferring union grievances.
Accomplished by implementing and promoting an open door policy and progressive discipline process and
management training.
* Reduced OSHA Recordabilities by 56 percent in a two-year period through aggressive and effective case
management.
* Established new safety guidelines for all new hires by designing and implementing policies and procedures
focusing on eliminating potential work related injuries.
* Lead team member for company-wide safety pilot program.
.