Hannah Joy Kennealy
**** ********* ***** *****, ** 55122 651-***-**** *********@*****.***
Education
Concordia College – Moorhead, MN
Bachelor of Arts Accounting, May 2011
Business and Accounting Coursework
Advanced Accounting, Auditing, Business Finance, Business Law, Computer Science, Cost Accounting,
Economics Statistics, Financial Accounting Principles, Intermediate Accounting I and II, Management, Management
Information Systems, Managerial Accounting Principles, Principles of Taxation
Work Experience
Supervalu Cub Foods
Customer Service
June 2006 Present
Positions include:
Customer Service Manager
o Manage the front end of the store, including all cashiers
o Perform till and coupon audits
o Assist with any customer requests or complaints
Service Desk Associate
o Answer and direct phone calls
o Ring up products and issue refunds
o Make copies and send faxes
o Issue money orders and wire money
Self Check Out Attendant
o Assist and monitor customers in using the self check out machines
Cashier
o Efficiently ring up products and scan coupons
Concordia College
Risk Management Office Assistant
October 2009 April 2011
Entered in data and filed paperwork for the department
Regularly used Microsoft Excel
Greeted and assisted staff and students
Volunteer Experience
Resource MN
Mentor
Fall 2008
• Assisted unemployed individuals in searching for jobs by teaching resume writing and job searching skills