671-***-****(H) 671-***-**** (C) email: ******.*.*******@*****.***
Teresa M. Taitano PO Box 4811, Hagatna, Guam 96932
Citizenship United States
Experience
Feb 2011 to Alutiiq, LLC Contract for Supervisor:
Present DON Bernadita Diaz
Full-Time (40 Commander Joint Region 671-***-****
hrs/wk) Marianas, J5
$29.42/hr Regional Business Office
Bldg #200
Guam FPO AP 96540-0152
Financial Manager II
Assist in preparation of agenda items and command meeting
packets for the Joint Region Executive Council, Joint Region
Partnership Council, Intermediate Command Summit, OSD Joint
Basing Site Assist Visit, Executive Steering Committee and
the USMC Integration Planning meetings.
Prepare and report minutes for each meetings
Prepare reports of POM14 submissions from the Web PREP Tool
PREP TOOL Administrator - Maintain and Enable user accounts
Analyze and verify POM14 IPD and RPD approved worksheets and
PREP Tool entries
Organize and prepare reference binders
Track and log CFMS budget documents received from the
accounting department
Highly skilled in written and oral communications.
Proficient in Microsoft Office Suite Applications: Word,
Excel, Access, PowerPoint and automated office equipment
All duties as assigned by administration
July 2003 to Dec Wells Fargo Financial Supervisor:
2010 600 Harmon Loop Road, Ste Albert Manley
Full-Time (40 107 671-***-****
hrs/wk) Dededo, GU 96929
$18.23/hr
Project Coordinator II (09/10-12/10)
Maintain and report file and office equipment inventory to
Headquarters
Pack and prepare confidential files and office assets for
shipping to Headquarters
Reconcile and close contracts and bank accounts due to
office closure
Consolidate active confidential files to be serviced and
maintained by another department
Pursue collection measures on accounts receivable
Refer extremely delinquent accounts for further collection
measures
Maintain confidentiality regarding accounts as required by
federal law
All duties required to complete an office closure
Loan Document Specialist II (08/09 to 09/10]
Lead cash drawers in daily operations and cash handling
procedures.
Oversee each drawer's operation and coordinating daily
closure procedure
Verify all cash received throughout the day and organize the
daily deposits.
Identify and audit transactions for discrepancies.
Print and maintain the journal of daily office operations
and activities
Print and organize daily reports of all transactions
throughout the day ensuring accountability of transactions
and money handled
Assist customers regarding all services offered via phone
and in person
Maintain and organize administrative and customer files
Responsible for paying monthly and routine bills and all
office related obligations to maintain operations.
Sign customer loan checks and inventory and maintain all
check vouchers
Receive and route incoming and outgoing mail
Maintain inventory and purchase office supplies and
equipment as needed. Ensure maintenance of office equipment
is scheduled and repairs are done as needed
Organize and audit all customer documents and files
Maintain document retention storage room and inventory of
all branches' inactive files and equipment. Log all
employees who enter the secured area.
All other duties assigned for office operations and
procedures
Responsible for compliance with all company policies and
procedures and associated federal laws regarding
confidentiality of consumer information, record keeping and
disclosures
Real Estate Loan Processor II [05/05-08/09]
Process, review, and audit all real estate loan applications
Direct credit managers on real estate protocol and evaluate
their progress with regard to real estate applications
Evaluate consumer loan applications, income documents,
credit bureau information, and requested loan program to
meet customer needs
Prepare and explain federally mandated, time sensitive,
disclosures and documents
Correspond and interact with various departments, entities,
and outside companies
Report status updates and projections to upper management
Audit and maintain all documents and files, active and
inactive
Ensure homeowners insurances are current in customers' files
and the proper loss payable endorsement is indicated to
include all proper coverage as required by company policy
Obtain and evaluate preliminary title reports, property
taxes, and property appraisals meet company guidelines and
policies
Conduct training sessions for employees on compliance with
company and federal policies and procedures. Ensure all
employees meet training requirements
Track and log all active and inactive real estate loan
applications and appraisals and title reports received.
Report status to upper management
Create reports of activity and present to upper management
and colleagues
Responsible for compliance with company policies and
procedures and associated federal laws regarding
confidentiality of consumer information, record keeping, and
disclosures
Credit Manager (7/03to5/05)
Sell various company products to achieve sales goals set by
company
Process loan applications according to compliance guidelines
Review customer credit reports and income documents
Organize and prepare customer files
Operate cash drawer taking payments and assisting customers
via phone and in person
Train new employees on operating procedures, sales
techniques and compliance guidelines
Pursue collection accounts and counseling customers on the
importance of credit
Print and maintain the journal of daily office operations
and activities
Print and organize daily reports of all transactions
throughout the day ensuring accountability of transactions
and money handled
Conduct on site dealer shows for available financing
Track and report branch production
Responsible for compliance with company policies and
procedures and associated federal laws regarding
confidentiality of consumer information, record keeping, and
disclosures
Mar 2003 to July NetCare Life & Health Supervisor:
2003 Insurance Co Kathy Duenas
Full-Time (40 200 Julale Center 671-***-****
hrs/wk) Hagatna, Guam 96910
Customer Service Coordinator
Work with the claims department to locate and process claims
Log client inquiries and complaints and follow through to
ensure situations are resolved
Explain health insurance coverage to clients
Report claim status as requested by clients
Prepare and file memos
Verify Heath Insurance policies and coverage to health care
providers
Comply with federal laws regarding privacy and
confidentiality
Sept 2002 to Mar Guam Public School Systems Principal:
2003 James Petite
Full-Time (40 VSA Benavente Middle 671-***-****
hrs/wk) School
Dededo, Guam 96929
Teacher
Prepare and initiate lesson plans as required by Department
of Education to educate 8th grade students in Language Arts
(responsible for roughly 120 students).
Report student progress to parents and administrators
Monitor and evaluate students' progress and assist in
problem areas
Track attendances and punctuality. Discipline as needed
Work with special teams of other educators in creating
curriculum
Comply with federal laws regarding public education and
students with disabilities
Sept 2000 to May University of Guam Supervisor:
2002 UOG Station Sallie McDonald
Part-Time (38 Mangilao, Guam 96923 671-***-****
hrs/wk)
Extension Associate
Review student loan applications for Government of Guam
scholarship program requirements, academic records, and
evaluate for eligibility
Counsel students on requirements for continued assistance of
financial aid programs and assist them with any situations
or issues they may be experiencing with applications or
academic planning
Track student progress and log changes in system (Colleague
MIS)
Maintain student files and ensure scholarship checks get
processed and delivered timely
All secretarial and clerical duties, answer phones, prepare
memos and letters, prepare board agendas, filing and log
work study student time sheets
Comply with federal laws regarding privacy and
confidentiality
Education Aug 1997 to May University of Guam
2002 UOG Station
Mangilao, GU 96923
Bachelor's of Business Administration in Business Management
Minor: Human Resources Management
References Darrick Bollinger, Consumer Loan Supervisor - Coast 360
Eddie Pelkey, Contract Specialist - NAVFACMAR 671-***-****)
Albert Manley, District Manager - Wells Fargo Financial