Project Manager Management

Technical Operations Resume of Martin Zam Page * of 2

Las Vegas, NV, Phone: 702-***-****, Email:*************@*****.***

Executive Summary:

Mr. Zam offers extensive experience in the organization and management of technical teams and projects.

He demonstrates both tactical and strategic thinking as he navigates through complex situations.

Possessing a rare combination of leadership and motivational skills, he has been a key player in turning

around a number of troubled organizations. Mr. Zam is adept at delivering transparent transitions

between states, or new services, on time and on budget. Having proven the most consistent way to produce

desired outcomes is to position those around him to be successful, he has earned a reputation for managing

teams that consistently exceed expectations.

When it comes to technical matters, Mr. Zam has an extensive history of designing and operating mission

critical systems for a diverse range of companies including Fortune 500, Wall Street and Startup firms. He

has a proven ability to successfully manage projects from migration to the Cloud to as large as the merger

between stock exchanges. Cutting his teeth in some of the world's largest telecomm and Wall Street

operations, Mr. Zam's system designs focus on performance, maintainability, upgradeability and

maintaining situational awareness at all times.

You will find him a stabilizing force in an IT operations or project management role, as well as an

outstanding crisis manager, with a reputation for rapidly bringing the most difficult technical

environments to a manageable state.

Areas of Expertise:

Strong Leadership Project Management

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IT Operations Management IT Delivery

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Performance Improvement Team Motivation

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Crisis Management Business Turn Around

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Career Highlights:

More than Twenty years of critical path experience with Fortune 500, Wall Street and startup firms

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Helped manage the technology merger between the NASDAQ and the American Stock Exchange

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Helped lead the technology merger between Salomon Brothers and Smith Barney, creating the world’s

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second largest retail trading operation for Citigroup

Provided strong leadership, helping IT departments retake control of their Infrastructure

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Engineered the first commercial online trading infrastructure for DLJ-direct (now E-Trade). At the time

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DLJ/Pershing represented 15% of all Wall Street’s transaction activity

Turned failing Information Technology departments into high performing organizations that deliver on

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commitments with precision, and in predictable timeframes and budgets

Employment History:

Save-On-Lighting, 2010 - Present:

Working with Overseas Factory to import Energy Saving Lighting that saves commercial entities as

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much as 90% of lighting related energy costs.

Research Edge, LLC, VP Technology, 2008 -2009:

Turned persistent and repeated failures to develop and operate a research publishing portal into a

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smooth running machine, delivering new features and process improvements weekly. Migrated

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Technical Operations Resume of Martin Zam Page 2 of 2

operations from remote hosted server environment to Amazon Cloud. Research Edge is an outsourced

Financial Research firm servicing the needs of Wall Street Hedge Funds.

Marketlive, Interim Director of Managed Services, 2006 - 2007:

As a Consultant, provided Marketlive strong leadership in the areas of Operations, Engineering and

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Emergency Response at a time that poor reliability was causing clients to abandon them. Now they

deliver on their commitments with precision, and within predictable timeframes and budget. Marketlive

is the market leading provider of web sites for major retailers such as Armani and Fredericks of

Hollywood. Their web sites generate more than Two Billion dollars ($2,000,000,000) in online sales

annually for their clients.

Indigo Development, Technical Operations Consultant, 2005 - 2006:

Indigo Development: Developed a Digital Rights Management (DRM) system for Adaptec to be

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embedded into their market-leading cd-rom burning software.

Elimidata: Designed and built large scale facilities to securely scrub data from hard disks in computers

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returned at end of lease and provide certification to leasing parties.

Lifescan (A J&J Company): Forensic analysis of operational failures in Lifescan call center leading up to

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the FDA temporarily shutting down the division.

OSM Group: Technical Operations and Infrastructure consulting on various OSM projects.

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Futuretrade, VP IT and Operations, 2002 - 2004:

Drove the design and construction of fully redundant online trading infrastructure. Managed process to

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select vendors for new servers, routers, firewalls and RAID storage.

Webex Communications, Technical Operations Consultant, 2000 - 2002:

Managed the design and deployment of new Infrastructure in the US, Europe and Asia, delivering an

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Eleven times (11:1) increase in capacity and greatly improved stability, all without increasing costs.

Senior Manager (Management Consultant), Accenture, 1998 - 2000:

Brought Andersen together with Silicon Valley firms to create market leaders from fledgling young

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companies, just as they did with Siebel Systems.

Led teams assessing E-business infrastructures against industry leaders and industry norms, including

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VISA, the world’s largest electronic payments bureau, securities trading and health coverage

institutions and nation-wide Application Service Providers (ASPs)

Delivered advisory services to VISA to elevate the level of interoperability between VISA USA and VISA

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International.

Technical Project Manager (Management Consultant), PriceWaterhouseCoopers, 1996 - 1998:

Member of team managing the technology merger between the NASDAQ and the American Stock

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Exchange.

Member of team managing the technology merger between Salomon Brothers and Smith-Barney.

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Designed, delivered and managed the world's first online equities trading infrastructure in support of

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DLJ-Direct (now E-Trade).

Senior Systems Engineer, ATT Bell Labs, 1980 – 1996:

Managed nation-wide, Centralized Performance practice for the Regional Bell Operating Companies

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(RBOCs), for which numerous citations and awards were received.

Participated in numerous Planning, Acquisition, and Installation cycles for Data Centers.

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Tech_Ops_Resume_of_Martin_Zam_C.doc

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