Customer Service Manager

ANTHONY S. BELLOMO

************@***.***

**** ***** ***** ******** ** 19020 267-***-****

OBJECTIVE: To obtain a position as a Consumer Electronics Installation.

EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration, Graduation: May 2002

Major: Marketing/Real Estate GPA: 3.06

27 Accounting credits towards existing Bachelors degree

ACTIVITIES & AWARDS:

Member, American Marketing Association, January 2001 - May

2001

. Treasurer, American Marketing Association, May 2001 -

January 2002

. Vice President, American Marketing Association, January

2002 - May 2002

EXPERIENCE:

ENERGY CONCEPTS INC., Bensalem, PA November 2010 - May 2011

Installer

. Install conventional heating and air conditioning equipment

in residential and light commercial along with high

velocity, ductless split and ducted split systems.

HVAC SUB-CONTRACTOR, Bensalem, PA

March 2009 - October 2010

Installer, Service Technician

. Performed residential service and installation work for a

General Contractor when needed while laid off.

NU-TEMP HVAC, Feasterville, PA November 2008 -

February 2009

Installer, Service Technician

. Installed residential and light commercial HVAC systems and

also performed service calls when necessary.

PHILADELPHIA STEAMFITTERS December 2007 -

September 2008

Field Service Engineer Apprentice

0. Assisted journeymen on commercial jobs while taking Drexel

accredited courses.

CUSTOM AIRE, Bensalem, PA April 2007 -

September 2007

Installation Specialist

. Installed heating and air conditioning equipment in

residential homes.

. Appointed lead installer to finish a commercial job after

the lead installer was hurt on the job.

CHRISTIAN HVAC INC., Southampton, PA January 2006

- April 2007

Service Technician

. Started out as a trainee and within three months was out

alone troubleshooting residential heating and air equipment

and performing start ups.

. Trained six new employees to company and field procedures

and had numerous letters and requests written by customers

to the company complimenting service and ability.

TWEETER CORPORATION, Philadelphia, PA August 2004 -

June 2005

Mobile Electronics Manager

. Sold high end car audio equipment and performed customer

service and relations.

. Started out as a Mobile Electronics Specialist and was

promoted to a manager.

TSB SALES & MARKETING, Hunt.

Valley, PA February 2003 - August 2004

Customer Service Representative

. Performed follow up calls to customers to ensure a high

level of satisfaction throughout their entire purchasing

process.

WIRELESS RETAIL INC., Philadelphia, PA June 2002 -

February 2003

Sales Representative

. Sold a variety of wireless products and services to

customers directly for a large corporation including T-

Mobile, AT&T, Verizon and Nextel.

. Opened up and operated a new kiosk for six weeks to get

the store up and running.

TEMPLE UNIVERSITY, Ambler, PA January 2002 - May 2002

Statistics Tutor

. Tutored a number of students ranging from Freshman to

early post-grad in Business Statistics.

GIANT FOOD STORES, Bensalem, PA May 2000 -

January 2002

Receiver

. Operated electric pallet jacks and occasionally forklifts

to unload shipment trucks in receiving area and separate

pallets into appropriate aisles on U-boats for night crew.

. Performed inventory and shelf stocking when necessary.

SKILLS: Microsoft Office, Word, Powerpoint, Excel and extensive

Internet research.

Contact this candidate