Management Security

Wei-Wei Ho Tel: 408-***-****

Cupertino, CA ***** ******.**@****.***

Professional Profile

High performance, innovative and accomplished Information Technology Professional with 10+ years of

added value in aligning IT organizations with strategy to achieve business objectives. Chief technology

architect/advisor for top management in the high-tech industry. Demonstrated expertise in developing and

implementing infrastructure projects with focus on security, stability, scalability and sustainability. Hands-

on, proficient and well versed in legacy, current and emerging information technologies. Proven leadership

with increased responsibilities, effectively manages organizational changes, mitigates risk, infuses new ideas,

provides directions and solutions to deliver results on-time and within budget. An outstanding relationship

builder, skilled at quickly gaining the trust and respect of executives, staff, strategic partners and users.

Team builder, sets challenging goals, targets results, provides leadership and motivation. Capable of

providing short-term solutions that are in accordance with long-term strategies in a dynamic environment.

Core Competencies

IT Vision and Strategy Project Management Staff Management

IT Security Process Improvement Operations Management

Business Continuity Plan Policies/Procedures ITIL Service Management

Budget/Cost Planning Deployments/Migrations Asset Management

Professional Accomplishments

1992 – 2011

Space Systems/Loral

Information Technology Infrastructure Manager

Managed enterprise IT infrastructure design and daily operations in 24x7 production environment including

Data Center and network Operations. Managed multi-million dollar annual budget, Capex and Opex.

Responsibilities covered all aspects of IT Infrastructure from design, deployment to operations including

networks, security, Data Center servers, storage and backup systems. Performed all vendor management,

prepared RFP, SOW, cost and service level agreement (SLA) negotiations.

Achievement Highlights

Key contributor for comprehensive multi-year IT infrastructure roadmap development to meet

forecasted business objectives. The scope included modernizing business collaboration and unified

communications infrastructure; replacing legacy PDMS with PLM, introducing MES solution to

streamline manufacturing process to promote lean manufacturing; re-architecting network

infrastructure design to provide stable and secured data services along with secured mobile device

management capability; increasing virtualization footprint in Data Center to reduce power

consumption, maximize system resources utilization, simplify disaster recovery process; estimated

cost saving of $4M per year. Conducted live demonstration in IT lab to senior management team

and business core team members to validate the recommended solutions.

Performed extensive cost, security and performance analysis for the proposed roadmap solutions

between on-premises implementation versus cloud services to facilitate senior management team to

determine the solution that provides the best business benefit value.

Directed Data Center staff to develop a life cycle for server and storage systems, cost estimates, cost

benefit analysis, return of investment (ROI) and total cost of ownership (TCO) as part of multi-year

IT infrastructure roadmap. Established guidelines for high availability system design, patch

management process to ensure quality IT services. Built grid computing environment by deploying

OSCAR and SGE to support Engineering users for CPU intensive applications.

Directed business impact analysis, assisted business users to identify the mission critical

applications, developed and proposed IT Business Continuity Plan (BCP) and Disaster Recovery

(DR) Plan for executive team consideration.

Page 1 of 2

Wei-Wei Ho 408-***-**** ******.**@****.***

Coordinated with business owners to develop data retention, archive and destruction policy,

implemented multi-tier backup strategy to provide data protection and efficient data restore.

Collaborated with Controller and Finance team to re-engineer multiple processes with change,

configuration, control management and process automation to ensure Sarbanes Oxley (SOX)

compliance. Results were validated by internal and third party audit teams with zero exceptions.

Conducted regular security penetration and vulnerability assessments, implemented remediation to

mitigate security risks and safeguard company intellectual property. Overhauled and integrated

overall information security infrastructure system ranging from perimeter to endpoint security

control such as email scanning, NIPS, firewall, log servers, web content filtering, HIPS, anti-virus

and malware protection, patch management, enterprise SIEM, digital rights management (DRM)

and data loss prevention (DLP) integrated with business process control to meet International

Traffic in Arms Regulation (ITAR) compliance.

Proposed, designed and deployed specialty network to compartmentalize enterprise environment to

protect lab and manufacturing zones where legacy computers were beyond OS patches and/or anti-

virus/malware protection. Established white-list guideline and deployment to further protect legacy

test equipment in the protected zones.

Directed legacy oracle database migration from Oracle 7i-10g to 11R2 with ASM/RAC technology,

upgraded many enterprise applications to improve performance and stability with near zero

downtime; assisted Finance and HR to establish SaaS services with SAS 70 Type II compliance.

Automated workflow to streamline day-to-day operations, developed system imaging solution for

rapid new system deployment and disaster recovery baseline; implemented asset management tools

for asset tracking automation; deployed access control and configuration management tools to

ensure privileged access and system configurations integrity properly maintained.

Developed metrics and key performance indicators to identify system and network critical health

functions such as capacity, performance and availability. Selected and deployed tools to streamline

network and system management, alert and monitoring; maintained and met rigorous 99.99%

uptime requirement for both servers and networks; with 100+ physical servers, 100TB+ storage

and 200+ network devices. Conducted quarterly meeting with CIO for performance review.

Supported and assisted users to troubleshoot mission critical issues. On one occasion, identified

application configuration errors and provided solutions in a timely manner to secure program

milestone payments in tens of million dollars and avoided schedule delay penalties.

Consolidated and integrated enterprise authentication between AD and LDAP to streamline system

administration management and promote simplified resource access for users.

Technologies

Microsoft: Active Directory, Exchange, Lync, SharePoint, Office, Project, Visio

Cisco: IOS and CatOS, 6500, 3750, 5300, 5508WLC, ACE, CSS, Nexus, UCS

Network Management: TACACS+, RANCID, Cisco Work, Cisco Network Registrar

System Management: Nagios, Zabbix, MRTG, Cacti, SMS, Altiris, SCCM, SNMP

Asset Management: OCS Inventory-NG, Altiris, NetDisco

Security: NetScreen, Juniper, IPS/IDS, PKI, certificate, Symantec, McAfee ePO, ClamAV, OSSIM

Collaboration Tools: Oracle Collaboration Suite, SharePoint, Lync, WebEx

Document/Code management: Documentum, SAMBA, SMB, CIFS, CVS, SVN, Bugzilla

User management: Active Directory, OpenLDAP, OID, TACACS+, RSA SecurID

Databases: Oracle Database, MySQL, Microsoft SQL, PostgreSQL

Operating Systems: MS Windows; Mac OSX, Linux (RHEL, CentOS, Fedora etc.), Solaris 2.x-11

Storages and Backup: NetApp 3040c, 3240c, NetBackup, Back Express (BEX)

Virtualization: VMware ESXi, Microsoft Hyper-V

Help Desk/CRM: Remedy Action Request, NetSuite

Education

Master of Science Electrical Engineering Syracuse University, NY

Bachelor of Science Electrical Engineering National Taiwan University, Taiwan

Page 2 of 2

Contact this candidate