Quality Control

Mary Sue Blau 847-***-****

**** ******* **** ******@*******.***

Lake in the Hills, IL. 60156

Summary

Dedicated worker with over 27 years’ experience in production supervision. Accomplishments include

quality control, cost, cost reduction, protos, cycle time reduction, and problem solving, direct supervision

of over 45 employees. Responsible for training, evaluations, DPU (Defects Per Unit) reduction and build

plan optimization. Excellent working relations with management, engineering and operators.

Experience

Medela, McHenry, Il 2005 – 2011

• Scheduled and Planned the weekly and daily schedules, which includes checking all part

shortages.

• Wrote all the work instructions for each kit being built and updated as required for engineering

changes.

• Planned and performed all rework, accounting for all materials and labor.

• Developed and implemented single line flow and quality checks with in the production line.

Hewitt, Lincolnshire, IL. 2004 - 2005

• Assisted customers with starting their benefits, such as health insurance and pensions

• Researched questions in regards to their benefits, such as calculations used to determine pension

benefits.

Adecco, Round Lake Beach, IL 2001 - 2003

Distribution Supervisor

• Supervised the packing of cellular phones, tracking productivity and quality.

• Initiated quality improvements for missing parts by putting inspection in the production line.

Motorola, Inc. Harvard and Libertyville 1984 – 2001

Line Manager

Managed line manufacturing production

• Structured and controlled the reduction of backlog repairs from 170,000 to 50,000 in 6 months.

• Supervised up to 45 employees working on manufacturing of cellular phones.

• Developed a new process for reworking components on defective units, which increased sales by

75,000 units.

• Coordinated and tracked all new product builds by implementing and scheduling all proto builds

with engineering.

• Developed and incorporated cost reduction methods, which led to savings of 2.9 million annually.

• Improved processes on the production line, which reduced the Defects Per Units from 0.70 to

0.25.

• Selected for cross functional teams to resolve process related quality issues, and improve cycle

time and product reliability.

Group Leader at Motorola, Schaumburg, IL. 1984 – 1993

Oversaw line manufacturing production

• Developed 45 operators through cross training and incorporating them in to brain storming

meetings.

• Designed spread sheet, which enabled the operators to keep timely and accurate reports to track

employee and product performance.

• Wrote, updated and finalized all MPS’s (Manufacturing Process Specs) changes.

• Participated in daily production meeting to meet customer commitments.

• Achieved customer satisfaction by improving the manufacturing process, which eliminated our

top 3 specific defects. Decreased the amount of defects by 37%.

Education Business and Material Management Classes, McHenry County College, Crystal Lake, IL.

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