Software Engineer

KEVIN M. CHEN

** ********** **. #** (***)

***-****

Santa Clara, CA 95050 ******@*****.***

OBJECTIVE

A position in the management of IT related field, with an emphasis on client relations, and IT

knowledge training.

SUMMARY OF QUALIFICATIONS

In-depth understanding of computers, networking, software, and system

architecture, including installation, configuration, management, troubleshooting, and

support.

Skilled in Network/System Administration, Server and Workstation and other

related system.

Progressive computer/network operations experience with mixed computing

environment including Windows, Linux, and UNIX.

Certification hardware for server, workstation, LAN card and Motherboard on

Linux and Novell.

Software testing on different platform, such as Windows, Linux, UNIX, and Solaris.

Assist in purchasing PC, Notebook, Solaris Machine, IBM xSeries, IBM pSeries, and

many more.

COMPUTER SKILLS

Hardware: X86 Hardware(from laptops to Xeon CPU servers), KVM switch, Network

Switch, miscellaneous PC hardware, SCSI devices, server rack, NAS/SAN

Software: Microsoft Office Suite, IBM Lotus Notes, VERITAS Backup, Symantec

Antivirus, VM Ware

Operating System: Windows NT/2000/XP/7, Windows Server 2003, Windows Server

2008, Vista, Red Hat Linux/RHEL, SUSE/SLES Linux, Ubuntu, AIX, HP-UX, Solaris, Novell

Networking: TCP/IP, DHCP, DNS, WINS, FTP, DSL/Cable, Hubs, Routers, NAT, VPN,

Wi-Fi, LAN/WAN

Hosting: MS SQL 2000/2005, IBM DB2 database, Apache, Tomcat, Microsoft IIS,

Microsoft Exchange

Languages: Visual Basic 6.0, Active Server Page, Java, C++, HTML

PROFESSIONAL EXPERIENCE

System Administrator, Volunteer March 2011 – Present

Excelsior Building Maintenance

Responsible for managing LAN/WAN installation and arrangement for Network PCs performing

connectivity, system setup, daily backup, network virus inoculation, hardware and software

trouble shooting.

Take responsibilities of maintain Desktop, network connectivity, network access issues and printer

connectivity.

Responsible for troubleshooting, installation, configuration and repairing computer system.

Computer Lab Assistants January 2009 – December 2010

Missouri State University Computer Services

Helped students with any technology question

Providing students with basic assistance in using software applications used in the class and refer

users to self-help materials when appropriate

Reported minor problems with classroom computer hardware/software to faculty and User

Support Specialist

Assisted in keeping classroom printers supplied with paper as needed.

Attended mandatory training session with coordinator or faculty member

Senior System Administrator March 2005 – August 2007

IBM, Taipei, Taiwan

Setup and maintained server such as CMVC Server, Symantec SAV Server, Rational Server,

WSUS Server, JumpStart Server, NIM Server, Backup Server, Image Server and Lotus Notes

Domino Server, Web, FTP, DNS, NFS server on Linux

Performed all levels of hardware and software around 800 machines include IBM/Lenovo

PC, IBM/Lenovo Laptop, IBM eServer, IBM xSeries, IBM pSeries, Sun Solaris, HP-UX

Backup and restore network data with VERITAS Backup

Maintained corporate production and development VMWare infrastructure running on IBM

X-series server hardware

Maintenance of security policies throughout the network

Install, monitor, and maintain servers, network equipment, switches and storage devices

Directly handled all equipment negotiations and purchasing

Assist in purchasing PC, Notebook, Solaris Machine, IBM xSeries, IBM pSeries, and many

more

Assigned to work on software testing, such as TVT (Translation Verification Test) and GVT

(Global Verification Test) projects

Military Police, Corporal August 2003 – March 2005

Served in Military, Taipei, Taiwan

Assigned to Office of President in Taiwan

Guarded and secured President Office

Testing and Certification Engineer July 2000 – July 2003

Shinewave International Co. LTD, Taipei, Taiwan

Certified hardware for server, workstation, printer server, LAN card, RAID card, SCSI card

and KVM in different platform, such as Linux and Novell.

Regularly update kernel, compile driver for new hardware, and install patch files for Linux.

Software testing on different platform, provisioned of input for software plans, designed of

test cases for test plans, reviewed of software test cases and checking of the test cases,

performance of testing on functionality of software, reported defects and problems that occurred

during the test process, and used a tracking system(Rational SQA Software) to track reported

problems with software

Tested customized ERP system to be run under different platform, such as Windows, Linux,

and Solaris

EDUCATION

Bachelor of Science in IT Service Management August 2007 – December 2010

Missouri State University, Springfield, MO Major GPA 3.72/4.00

Major in Business Management September 2000 –

June 2003

Technology and Science Institute of Northern Taiwan, Taipei, Taiwan

ORGANIZATIONS

Member of Association of Information Technology Professionals January 2009 – Present

Photographer, Taiwanese Student Association of MSU January 2008 – December 2010

Web Design, Taiwanese Student Association of MSU January 2008 – December 2010

President of Photography Club, Taiwan IBM Testing Center December 2005 – August 2007

Contact this candidate