Training Sales

**** ****** ***** ? San Diego, CA *****

Phone 619-***-**** ? ************@*****.***

Jermanuel Dewberry

Objective To provide my knowledge and experience through my involvement

in Supervision, Training, Inventory Control and Customer

Service while demonstrating my effective analytical, business,

and communication skills.

Professional

Profile Demonstrates a passion for understanding and meeting the needs

of our customers and management

Multi-faceted and resourceful; professional with training and

practical experience in inventory control.

Analytical aptitudes with the ability to assess projects,

effectively analyze needs, and target the operational needs of

the business.

Self-motivated, team player, and reliable; excels at managing

projects from inception to completion.

Proven track record to drive for results in the areas of

inventory control and productivity.

Acts with integrity and offers exceptional communication

skills in collaborating with employees, peers, Managers, and

Directors.

Personable and articulate; readily projects a professional

image.

Committed to safety excellence.

Professional Cricket Communications Inc., San Diego, CA

Employment Career with Cricket Communication reflecting progression in a

variety of assignments including:

Inventory Specialist: Handles RMA and DOA processing,

including reporting and shipping. Maintains phone repair

inventory, including assisting with audits. Performs month-end

inventory reconciliation. Works with retail staff regarding

inventory discrepancies. Ensures establishes and forecast

inventory levels. Cerates inventory order requests for

replenishment of phone and accessories. Performs weekly

inventory spot checks. Acts as primary contact for repair

escalation. Interacts with customers to resolve customer phone

complaints. Troubleshoots wireless phone problems for multiple

stores. Evaluates mobile subscriber equipment to determine if

the unit qualifies for warranty repair/replacement or if the

warranty is null and void due to user damage. Programs

replacement phones and performs phone number changes for

customers. Performs minor repairs to phones on site. Documents

customer phone repairs and returns. Service Training &

Development- worked included Courses Outlines, Web Training,

and Job Aides. (12/06 - 4/11)

Allstate Cellular of San Diego, San Diego, CA

Inventory Specialist: Duties included maintaining proper

inventory levels, always ensuring in-stock status, cycle

counting and making proper adjustments and managing. Ensured a

safe work environment promoting safety awareness. Conducted a

series of inventory reports on daily, weekly, or monthly basis

and performed detailed analysis of item performance.

Identified 'heavy' and 'low turn' inventory items and maintain

communications reports for sales team. Performed visual

validation of received merchandise to description and package

details from original purchase orders. Inputted product

description information in current inventory and internet

systems. Worked in tandem with the entire team and maintained

a flexible attitude supporting all stated objectives. (2/01 -

10/06)

Questron Distribution Logistics

Shipping and Receiving: Verified and kept records on incoming

and outgoing shipments and prepared items for shipment.

Compared identifying information and counts, items of incoming

and outgoing shipments to verify information against bills of

lading invoices, orders, or other records. Determined methods

of shipment, utilizing knowledge of shipping procedures,

routes and rates. Affixes shipping labels on packed cartons or

using stenciling equipment. Weighed and posted shipping

charges and affixed postage. Examined incoming shipments,

rejected damaged items, recorded shortages, and corresponded

with shipper to rectify damaged items, recorded shortages.

Examined shipments to ensure shipments met specifications.

Maintained inventory of shipping materials and supplies.

Operated tier-lift truck or used hand truck to move, convey,

or hoist shipment from shipping and receiving platform to

storage or work area. Directed others in preparing outgoing

and receiving incoming shipments. (6/00 - 12/01)

Education Del City High Del City, Oklahoma June 1992

School High

School Diploma

Rose State Midwest City, Oklahoma August 1998

Junior College

General Education Courses

Computer Proficient with Monarch

Skills Microsoft Word, Inventory Systems

Excel, Access

and PowerPoint

References Available upon

request

Contact this candidate