Lisa H. Do
Camarillo, CA *****
Email: ********@*****.***
OBJECTIVE:
• Seeking an office position where my education and customer service experience will ensure company’s
efficiency and productivity.
EXPERIENCE:
04/08-07/11 Citibank
El
Cajon, CA
Bank Teller/Customer Service
• Handled various accounting transactions and reconciliation tasks
• Provided account status data whenever requires and handled phone enquiries
• Employed security measures to ensure funds were not compromised
• Provided excellent member services and maintained member satisfaction
11/06-04/08 24 Hour Fitness Sport La Mesa, CA
Front Desk Clerk
•Provides outstanding guest services
•Answers phone calls skillfully
•Handles cash registry
•Performs data-entry, filing and other general office work
05/05- 07/06 Puma Camarillo, CA
Sales Associate
•Provides excellent customer service skills and accurate product information
•Practices proper phone etiquette
•Handles cash registry
09/03-10/04 Steve Thomas BMW
Camarillo, CA
Receptionist
•Practices proper phone etiquette
•Finds the proper person or other resource for consumers
•Receives and routes documents and papers
EDUCATION:
09/08 – 05/11 San Diego State University Bachelor of Arts in Sociology San Diego, CA
CLASSES TAKEN:
Business Communications
Information Systems
Sociology 1 and 2
Vietnamese 1, 2, and 3
Qualitative Research Methods
Social Theory
Contemporary Sociology Theory
REFERENCES:
References are available upon request.