Marie Winkler
**** **** ***** *****, ** *****
Cell: 850-***-****
*****.********@*****.***
Administrative Assistant
OBJECTIVE
• Administrative support professional offering versatile office management skills and proficiency in Microsoft Office
programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds
expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Possesses
impeccable written and verbal communication skills and excellent interpersonal skills.
EDUCATION
• Associates Degree in Information Management
• Technical Training Courses for Information Management, Personnel, Postal Duty, and Microsoft A+ Class
• Basic Military Training, Airman Leadership School, Noncommissioned and Senior Noncommissioned Officer
Academies
KEY SKILLS
Office Management Spreadsheets/Reports Front-Desk Reception
Records Management Event Management Group & Executive Support
Database Administration Protocol Management Travel Planning/Coordination
Secret Clearance Microsoft Office Applications
PROFESSIONAL EXPERIENCE
United States Air Force, Northrop Grumman Technical Services, Civil Service
Administrative Assistant/Protocol Manager/Personnel Manager January 1984 – Present
• Retired honorably from United States Air Force.
• Provided receptionist, administrative and personnel support to group and command level staff.
• Managed time and attendance, travel itineraries, orders and vouchers for staff.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their
distribution.
• Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and
other meetings.
• Managed classified and unclassified documents and computers for staffs of 5 – 40 members.
• Answer phone calls and direct calls to appropriate parties or take messages.
• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees
and directors.
• Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel
issues, and aid executives.
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing,
spreadsheet, database, or presentation software.
• Greet visitors and determine whether they should be given access to specific individuals.
• Ability to work effectively and efficiently in a fast-paced and demanding environment with the ability to be
flexible.
• Manager for Security, Computer Security and Communication Security Programs.
• Multi-tasked – able to prioritize numerous tasks, meet suspenses, make decisions and change course as required.
• Manage personnel and awards programs for organization.
• Organize mass briefings for executives – over 300 in attendance.
• Provide conference and protocol support, to include scheduling lodging, transportation and meal arrangements for
attendees, contracting facilities, inviting attendees, and maintaining attendee rosters.