Manager Management
Resume:
Sara Larkins-Massiah, CPA
Lilburn, GA 30047
********@*********.***
http://www.linkedin.com/in/saralarkinsmassiah
Financial Operations Management
( Process Improvements ( Staff Development( Customer Support (
In order to:
( increase profitability of organization through internal cost
controls
( improve billings to customers through automation of
accounting process
( establish and maintain internal controls, policies and procedures
( increase effectiveness and professionalism of staff through
training and coaching
Qualified By:
CORE COMPETENCIES
1. Problem Resolution
2. Risk Management
3. Reports/Information Management
4. Financial Analysis
5. Process Redesign
6. Business Management
7. Process Improvements
8. Staff Development & Training
9. Application Software Development
10. Customer Development Support
11. Computer Based Solutions
12. Performance/Productivity Improvement
13. Audit Management
14. Project Management
EXPERIENCE
Pattillo Management, Inc/PATTILLO CONSTRUCTION CORP., Stone Mountain, GA
1994 to 2010
Fifty year old commercial, industrial real estate developer.
Position encompassed four Pattillo holding companies which manage 200+
properties and over 20M square feet of space on more than 7K acres in 15
business parks, including Hampton Inn in Stone Mountain, GA.
Controller
Oversaw financial statements, general ledger reviews & postings,
reporting reconciliations & analysis; tax reporting & filing. Closely
coordinated financial oversight with CEO and CFO as well as backed
treasury management function. Conducted audit preparation and
coordination for external audits; supervised payables & receivables
staff. Established and maintained internal controls, policies and
procedures.
WTF Software, Inc. (purchased from Unisys), Norcross, GA 1992 to 1993
FACS software that was fully integrated financial software package
containing 11 modules.
Account Manager
Provided customer hotline support, as well as on-site customer
education & training (developed training materials); verified product
quality, reviewed product design & functionality and worked with
technical staff in resolving software bugs. Coordinated 1993 User
Conference.
PreviousExperience:
Unisys
QA Manager
Account Manager
EDUCATION and PROFESSIONAL DEVELOPMENT
BBA Degree in Accounting from Austin Peay State University
in Clarksville, TN (Magna Cum Laude-GPA 3.77/4.0), Phi Kappa Phi
Professional Certifications:
( Georgia CPA Certificate #CPA020652 (completed CPA exam in first sitting)
(
( Tennessee CPA Certificate #9049 (inactive) (
Technical Skills:
( Timberline Software ( Yardi Software ( Microsoft Excel ( Rembase Custom
Database ( FACS Software (
ACHIEVEMENTS
Financial Operations Management
Process Improvements
Improved accuracy and timeliness of company's Accounts Receivable (A/R)
information through reengineering of system from manual rent ledger to
fully automated process. Company was unable to produce aging reports in
timely manner; information regarding A/R was slow in getting to executive
management; made determination that existing process needed to be
changed; implemented conversion process to increase functionality of
financial operations. Results: Automated system brought in collections
faster for immediate utilization; posted accounts in real time allowed
immediate utilization for management.
Secured company assets through streamlining and multi-tasking job
responsibilities, as well as establishment of control functionality.
Determined that financial processes could be organized in more effective
fashion; coordinated reengineering efforts with Timberline consultant to
create reports to pull critical information; utilized other recognized
auditing processes to eliminate costly mistakes and areas of
vulnerability. Results: Efficiency in financial performance saved
company over $60K annually minimally by removing necessity of hiring
additional administrative staff; efficiency also made daily operations
more accurate and timely.
Improved year-end audit process thorough design and implementation of cost
and time effective measures. Company had no formal procedures needed by
external auditor; researched existing financial status and established
goal of determining specific areas that were needed for audit purposes;
led improvement efforts to become audit ready and increase cost
efficiencies as well. Results: Improvements completed financial
accounting process to be audit ready before auditor arrived and reports
were constructed properly in timely manner which equated to lower audit
fees of approximately 25% (i.e. $25K).
Eliminated need for contracting with expensive outside consultants by
utilizing personal expertise in newly acquired accounting software to
meet identified goals. Implementation of fixed asset system required
knowledge of new processes; audit fees were saved because auditors had
higher reliability on outcomes from software versus manual reports that
came from existing spreadsheets. Results: In addition to savings from
elimination of need for consultants, personal involvement with software
implementation created improved time efficiency with daily presence of
Subject Matter Expert.
Created space efficiency that ultimately improved ergonomic utilization of
space through use of electronic filing system for majority of accounting
records, which eliminated need for most filing cabinets. Determined that
better utilization of space would result in time-savings and cost
savings. Results: Use of electronic filing system significantly reduced
costs of paper, expensive filing cabinets and filing time; electronic
files enabled audit to be complete faster and with greatly reduced staff
time; established metrics to indicate level of success in assurance that
files could be recovered in emergency situations.
Customer Support and Staff Development
Developed QA process, including metrics, to validate testing processes that
formalized IT strategy and planning. Promoted to QA Manager @ Unisys
Corporation after demonstrating outstanding skills in areas of reviewing
and testing software, as well as leadership for team; QA Manager was new
position and required extensive amount of research and study. Results:
Although QA Manager position was new, took immediate ownership and led
team to improve process for testing and communication with programmers
regarding changes as enhancements.
Increased work load efficiency and defining key elements of accountability
for each position. Observed accounting team was falling behind regarding
time efficiency; created training/staff development curriculum and
schedule to ensure expectations were clearly understood and workforce was
properly prepared; scheduled meetings with A/P and A/R staff to establish
goal and later review that paperwork would be handled only once and new
procedures were being put into place to encourage working smarter not
longer. Results: Staff performed above previous level of expectation
and revenues increased significantly; potential expense source was
eliminated; staff performance was enhanced through reengineering
policies, procedures and training.
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