Customer Service Representative

Satirie Martin

***** ******** ***. ***

Houston, Texas 77042

Cell: 832-***-****

Email: **************@*****.***

Education

University of Houston, May 2010

Bachelor of Liberal Arts in Corporate Communications

Employment History

Aerotek Staffing

Commercial Recruiter November 2007-Current

. Utilize general knowledge and understanding of the oil and gas

industry to identify and recruit candidates for clients' open

positions

. Coordinate daily phone and in-person interviews

. Liaison between the client and the contractor pay rates, contract

duration, shifts, and benefits

. Utilized internal database to track, record, and update candidates

during selection process

. Source, making over 300 calls a week to active, former, and potential

candidates for referrals, lunches, and meetings

. Coordinate, facilitate, and organize recruiting events such as job

fairs and college visits

. Process new hire documentation via PeopleSoft

Bank of America

Teller September 2006 - November 2007

. Process members' financial transactions including; deposits,

withdrawals, loan payments, money orders purchases, travelers checks,

and transferring of funds per customer specification

. Balanced cash drawer daily after each shift

. Up sold additional Bank of America products such as additional

accounts, debit cards, credit cards, online banking, etc.

. Filed customer information safely and accurately

. Assisted customer entry into safe deposit boxes

Law Office of Hudson & Fuller

Legal Assistant (Intern)May 2006 - August 2006

. Completed intensive amounts of filling and document drafts for

attorneys

. Managed daily phone calls and bookkeeping

. Assisting escrow office with the drafts of closing documentation.

Cash America Pawn

Customer Service Representative April 2004- January 2006

. Processing payday loans and pawn loans, handing large sums of money

disbursement, and sales.

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