Customer Service Sales
Resume:
Tamara Black
*********@***********.***
History:
Data Stewart, HR Assistant, February 2011- Current- HL, Inc.
• Coordinate the staffing requisition process for US
• Coordinate the completion of paperwork for all new hires at all US sites
• Maintain all required records for EEOC, including logs on applicants, new hires, promotions,
disciplinary actions and terminations, performance management, hr database
• Liaise with the different business units to ensure Master Data is common across the world to
ensure inter Business Trade can occur and Global reporting can be achieved
• Ensure that Local Administrators are appropriately trained and have the correct tools, instructions
and reports to help them monitor and manage data
• Promote and educate the importance of good master data management
• Support data quality initiatives for all HR functional areas and maintain global master data for
employees
• Identify strengths and weaknesses within the current processes and define action plans
• Help the Global HR team to document the main Global Data Standards and related Business rules
• Work with respective Global HR team to develop comprehensive Data Quality project plans
including process redesign efforts and assist the IT group by monitoring the execution of these
plans
• Conduct background screening for all US employees
Student at Indiana Institute of Technology, Attended May 2009- May 2011
• Returned to school to complete BS in Business Management with concentration on Human
Resources, graduation 2011
Recruiter/ HR Generalist, October 2007 - May 2009- Home Helpers
• Coordinated recruitment efforts- sourced passive and active job seekers, posted positions on
various sources, interviews, background screens, reference checks, and assessments
• Performed reviews and counseled employees
Tamara Black Resume Page 1
• Aided in developing processes for recruiting, training and maintaining files
• Helped revise employee handbook and develop job descriptions
• Communicated HR laws and company policies to employees and managers
• Organized and conducted new hire orientations
HR Assistant, July 2005- April 2006 and March 2007- October 2007- Kelly Services
• Served as administrative support to the Executive Director, Benefits and Payroll and Recruiter
• Assisting with on-boarding
• Corresponded with vendors and managers to assist in new store openings in all regions
• Planned and organized the annual company appreciation trips for all regions
• Managed personnel records for Payroll and Benefits
• Prepared reports for management
• Served as a liaison between corporate HR and field operations
• Managed and monitored the organizations Employee Support 1-800 phone line
Employee Relations Specialist, April 2006-January 2007- One America Financial/ That’s Good HR
• Entered this role as a temporary employee and was hired full time shortly after
• Submitted changes in HRIS system- such as requisitions for transfers, promotions, demotions,
hires and terminations
• Prepared and submitted offer letters, new hire, benefits
• Assisted with open enrollment
• Coordinated new hire orientations and interviews
• Using Outlook,I scheduled all interviews with both recruiters and managers, including travel
arrangements
• Assisted the HR Director, Recruiters and HRIS Manager with various HR projects and daily tasks
• Published promotions, transfers and new hires on the company’s intranet
Student, Indiana Institute of Technology, pursuing Undergrad Accounting, January 2005- January 2006
Leasing Professional, April 2003- November 2004- Amli Residential
• Million Dollar Sales Club Member
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• Completed extensive sales training program
• Processed applications from prospective residents
• Established and maintained relationships with local businesses, vendors and residents
• Shopped other apartment communities for market research projects
Leasing Consultant, January 2002- April 2003- Wallick Property Management
• Managed leasing negotiations, assisted with resident retention, managed the renewal process
• Contributed in developing marketing plans and strategies to generate traffic for the property
• Leased market rate apartment homes through telephone sales and apartment tours
• Provided excellent customer service to residents, customers, vendors and maintenance staff
• Communicated, log and followed up on service orders from residents to maintenance staff
Student, IUPUI, pursuing Undergrad Accounting, January 2001- December 2001
Payroll Assistant, March 2000- July 2001- Accountemps
• Entered timecards into payroll system
• Processed employee benefit and personnel changes and into HRIS
• Assisted managers with various projects
• Calculated and recorded payroll deductions
Payroll Assistant, January 1998- January 2000- Roche Diagnostics / Initial Staffing
• Supported Payroll Technicians and Tax Accountant with processing payroll and payroll projects
• Entered employee time records into HRIS system
• Reconciled payroll ledger
• Performed wire transfers
• Batched timecards to prepare them for Payroll Technicians
• Researched discrepancies
Education
BS Business Management with a concentration on Human Resources, Indiana Tech -2011
Tamara Black Resume Page 3
BA Business Administration, Indiana Tech-2009
Completed PHR prep course- 2010
Tamara Black Resume Page 4
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