Customer Service Nurse

Professional Summary

LPN with clinical experience, as well as computer and office experience

0● Strong organizational skills

0● Creative problem solver

0● Developed listening skills

0● Excellent communication skills

0● MS Windows proficient

Skill Highlights

0● Fast learner with a wide

Linda Bronisz range of practical skills

0● Courteous demeanor

3806 Bensalem Blvd Apt 103 0● Energetic work attitude

Bensalem, PA 19020

Work Experience

Alliance Healthcare Information September 2004 to Current

Licensed Healthcare Communicator

Ivyland, PA 18974

Responsible for answering calls and providing medical information for

pharmaceutical products. Ability to recognize and accurately document

product complaints and adverse events. Provide customer service using strategic interactive skills.

ICT June 2004 to September 2004

Customer Service

Langhorne, PA 19047

Responsible for answering questions on Women's Health products as well as processing product

complaints and adverse events

Pickering Manor Home February 2002 to June 2004

LPN 7-3 Charge Nurse in Personal Care

Newtown, Pa

Day shift charge nurse in personal care unit. Responsible for assessment of residents,

giving medications, treatments, charting, admitting and discharging residents.

Dr Elizabeth Winters- Family Practice September 2001 to February 2002

Office Nurse

Levittown, Pa

Office nurse responsible for scheduling appointments, checking in patients, taking weights and vital

signs. Also ran EKG"s, gave injections and phoned prescriptions in to pharmacies

Craftmatic Inc January 2001 to September 2001

Clerical, inventory and accounting

Trevose, PA

Responsible for processing of inventory transactions,

vendor invoices, maintenance of Excel spreadsheets,

and month-end inventory physical counts for specialized bed company

Office Team November 2000 to January 2001

Temporary office worker

Trevose, PA

Worked as a temporary office employee for this agency

Richboro Care Center July 1989 to March 2000

LPN

Richboro, PA

Position LPN, was responsible for giving medications,

administering treatments, supervised nurse's aides

supervised bowel and bladder retraining program, charting, admissions, transfers and discharges.

Education and Training

CHI Institute 2000

computer applications

Business Computer Application Specialist

Southampton, PA, USA

Microsoft Windows

Word

Excel

Powerpoint

Computerized and manual accounting

Business Communications

Bucks County Technical School 1988

Practical Nursing

LPN

Fairless Hills, PA, USA

Practical nursing program included basic nursing, Anatomy, Pharmacology

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