Customer Service Medical
Resume:
Loretta Morgan
Phone:
Hiram, GA 30141
E-mail:
colorofgreen@msncom
SUMMARY
I am an efficient dependable professional with a proficiency in medical
customer service and teaching.
QUALIFICATIONS
More then 10 year of business experience in medical customer services;
education and woman's ministry leadership. Technical knowledge of computer
software includes Microsoft Word/Excel, Mestamed and Greenway computer
system. Have the educational knowledge of teaching all ages; and the
ability to motivate students to be positive learners in all subjects. I
have a strong communication, and writing skills.
EXPERIENCE
Solaris Heart & Vascular, Marietta, GA
January 2005 - Present
Medical Record Assistant
. Provide administrative support to cardiovascular doctors and Clinical
supervisor.
. Review incoming correspondence and enters relevant data regarding
documents.
. Track; maintains appropriate reports; file documents requested by the
doctors; and insurance companies.
. Responsible for controlling Record Room's; maintaining automated
inventory of all records/files of patient's.
. Maintain confidential files and records.
. Rout mail/phone calls to the appropriate doctor or nurse; and
troubleshoot customer concerns.
Dermatology Consultants, Marietta, GA
January 2002 -
January 2005
Medical Records Assistant
. Provided the appropriate patient charts for doctors daily.
. Provided assistants with all correspondence by reviewing, analyzing
patient's insurance qualifications.
. Established logging system for the tracking and monitoring of
official files and insurance documents.
. Route phone calls to appropriate doctor or nurse.
Fort Wayne Community School System, Fort Wayne, IN
January 2000 - June 2001
Substitute Teacher
. Provided educational structure; learning and safe environment.
. Fellow teacher's daily lesson plan for their class.
Fort Wayne Church of Christ, Fort Wayne, IN
January 2000 -
January 2001
Woman's Ministry Leader
. Lead group discussions; helped women achieve their spiritual goal in
life.
Clarion Home Care, Indianapolis, IN
January 1997 -
December 1999
Customer Service Representative
. Ordered clinical supplies for patients upon their request.
. Logged patient's supplies in chart using the Mestamed computer system.
. Daily contact with nurses and pharmacist for patient's medicine orders
and responsible for patient's urgent delivery.
Parkside Jr. High School, Normal, IL
August 1985- June 1986
Art Teacher
. 9th Grade Art Education
. Prepared Weekly plan for each art assignment.
. Teacher of Art History fundamentals and basic art techniques and
skills.
EDUCATION and
PROFESSIONAL CERTIFICATES
. Indiana State University, Terre Haute, Indian, BA, Education; Major
Art
. Kennesaw State University, Kennesaw, Georgia, Certificate, Pharmacy
Technician
. Indiana Teacher and Illinois Certification
REFERENCES
References upon request
Contact this candidate