Manager Management

Eileen Mackey

**** *** **** ***** *****, FL ***** 813-***-**** *********@***.***

Core Proficiencies Include: Senior HR Staffing Professional

Highly knowledgeable, client focused and resulted-driven HR Staffing

Client Relations & Management

professional with 19 years experience which includes a record of

Recruitment & Selection

achievements in facilitating effective management of overall business

On Boarding New Employees staffing operations. Planned and implemented strategies that fueled

organizational direction executed by high-performing teams of

Staffing Metrics

individuals. Proven competencies in all facets of full-cycle recruitment

Affirmative Action Planning

(executive, salaried and hourly) programs and objectives, inclusive of

Staffing Systems Implementations planning, development, implementation and management of teams

across multiple sites and lines of business.

Microsoft & Apple Mac Proficiencies

PROFESSIONAL ACCOMPLISHMENTS

Led HR Staffing teams, recognized for exceeding client expectations, across multiple sites and various

business lines through successfully and continually improving processes and relations with all client levels

Managed executive, salaried and hourly recruitment strategies in high-volume environment

Directed complex contingent workforce of both in-house and vendor-managed temporary employees with

volume in excess of 400 contractors across 3 sites and multiple lines of business

Managed and administered full-cycle college recruiting program across 21 sites and 6 lines of business

Developed and delivered monthly staffing metrics reporting including time-to-fill, source per hire & customer

satisfaction (both hiring manager and new hire)

Maintained development, deployment and reporting of 360-Degree Feedback model

Spearheaded, and contributed to, numerous New Hire Orientation initiatives and participated in national

reengineering driving consistencies during new business acquisitions

Participated in organization-wide applicant tracking systems selection and was accountable for directing

implementation across sites and multiple lines of business

Recognized by HR & business partners for managing Affirmative Action Plan, including reporting progress

against goals, for site of 4,000+ employees

Successfully structured and drove an executive level business partner source/cost per hire awareness

campaign that reduced sourcing cost by $1,000,000 in a one-year period

Initiated analysis of vendor-managed call tree applicant system and suggested, based on annual cost

avoidance of $800,000, bringing in house and streamlining with technology enhancements

Directed, managed and executed review and enhancement of policies and processes, including driving

“new definition of an applicant” project and engaged in ongoing quarterly and annual auditing

Maintain passion for employing people with disabilities and led key initiatives that resulted in company’s

public recognition of “Jacksonville’s Largest Employer of People with Disabilities”; participated on a national

project and helped identify and capitalize/leverage a consistent software for individuals with site

impairments for which I was individually recognized

Consistently ensure provision of the highest standards of service with integrity from self as well as those

individuals for whom I maintain responsibility for coaching

WORK EXPERIENCE

Staffing Manager Citigroup, Inc. (multiple sites) 12/97 – 3/10

Contractor Kelly & Adecco Services, St. Paul, MN 9/96 – 12/97

Help Desk Analyst Fortis Financial, Woodbury, MN 11/95 – 8/96

Contractor Kelly Services, St. Paul, MN 8/94 – 11/95

HR Supervisor Kelly Services, St. Paul, MN 11/92 – 7/94

HR Administrator Northwest Airlines, St. Paul, MN 11/91 – 7/92

EDUCATION

Associate Degree Dean College, Franklin, MA

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