STEVEN E. OTTEN
**** ******** *** 402-***-****
Melbourne, FL 32934 **********@***.***
SUMMARY OF QUALIFICATIONS
A highly motivated Sales Executive with expertise in developing
relationships and programs for major accounts with excellent results.
Highlights include:
. Consistent top producer with increased sales in multiple markets.
. Consultative selling with excellent communication skills.
. Business development from concept to reality with closed sales,
resulting in positive customer satisfaction.
. Expert at formulating solutions based on complex needs of the client.
. Excellent product knowledge and out-of-the-box selling developing
alternatives for clients.
. Successful sales management, team building and sales training
experience.
. Established network of contacts in the retail industry
PROFESSIONAL EXPERIENCE
PEXCO, Corporate Office in Des Plaines, IL
2010-2011
Sales Manager-Eastern USA. Remote Office Florida
IMPACT RESOURCE GROUP, Corporate office in Irving, TX
2009
New Business Development Manager-National Accounts Remote Office Florida
Lozier corporation, Corporate office in Omaha, NE
1986 - 2009
National Account Manager, FL and Atlanta, GA (2006 - 2009)
Regional Sales Manager, Omaha, NE Corporate Office Position (2001 - 2006)
Major Account Manager, TN (Mid South) (1998 - 2001)
Major Account Manager, NY and NJ (1987 - 1998)
Sales Representative, NY, NJ and CT (1986 - 1987)
PROFESSIONAL ACCOMPLISHMENTS
SALES MANAGEMENT
. Six years experience as a Regional Manager for a $40M region,
representing 15% of company sales volume.
. Sales volume targets achieved consistently while managing the region
under budget.
. Led six field sales representatives with responsibilities including
increasing sales, direct customer contact, main office and field
support, forecasting, budget, and reviews. Results achieved were
increased sales, stronger partnerships with clients, and sales
representatives winning numerous awards for sales excellence.
. Geographic area included; Metro NY Area, New Jersey, Connecticut,
Massachusetts, North Carolina, Nebraska, Iowa, South Dakota and Indiana
as well as International Sales (UK, France, Germany, Netherlands,
Spain, and Japan.)
. Trained and educated sales representatives to new selling concepts and
opportunities through expanded product knowledge, pursued new trends
and secured opportunities which resulted in sales gains and better
customer support. Training based on making each individual an
irreplaceable asset to the customer and the company.
SALES ACHIEVEMENTS
. Established relationships resulting in increased sales with major
accounts.
. Grew sales from $2M to $13M by improving service, relationships, base
business and new product categories, resulting in a 20% market share
gain.
. Developed a strong distributor network in three territories with annual
sales of over $3M a year and secured single source status for the
product line from these distributors.
. Realized sales gains in the following geographic areas; New York Metro,
International Markets, the Mid South and Florida/Atlanta increases in
Mexico, Venezuela, Peru, and the Caribbean. These sales gains were
achieved by increased market share and out performing competitors with
innovative alternatives and persistence.
. Increased sales 59%, to over $6.4M, in the Florida/Atlanta territory by
selling the advantage as a supplier.
. Established strategic alliances with design firms partners to meet
specifications and increased customer base.
. Honored as SALESPERSON OF THE YEAR.
. Inducted into HALL OF FAME, acknowledging top 5% sales producer in
territory numerous times.
. TOP GUN award for sales gains with new accounts.
. Winner of HARDWARE ALL STAR award for sales excellence three years
running, with over $2M in sales volume to the hardware market category.
TEAM BUILDING
. Managed a successful regional sales team of six, who were challenged
to develop measurable objectives and promoted individual creativity
and increased growth opportunities. 90% of these objectives were
achieved and the sales representatives became more productive and
better compensated team members.
. Selected as Sales Team Leader for on-line sales order entry system.
Managed project implementation for the sales force that resulted in a
user friendly program used by all sales representatives, and internal
support associates.
. Volunteered and managed unfilled sales territories until a trained
sales representative was installed. Maintained continuity during the
process and promoted the company's team servicing of accounts and
produced positive results.
. Field trained new sales representatives resulting in better prepared
sales professionals who had increased sales, and had positive impacts
on customers they were serving.
EDUCATION
Bachelor of Science, State University of New York, College at Brockport
Honors Include: Cum Laude and selected for overseas semester in the United
Kingdom
PROFESSIONAL TRAINING
Dale Carnegie
Xerox Sales Training
Management Diversity Training
Skill Path Sales Communication Training
Proficient in Microsoft Office and Auto Vue
Internal Sales Training for on-line order processing