Customer Service Sales

* ** *.*. ******** Cove St. Lucie West, FL ***** 772-***-**** ***********@**.***

Robert Gilarski

Financial Analyst, Florida

Objective

Proactive, growth-oriented leader with 15+ years of diversified experience in operational finance and

accounting. Demonstrated ability to turn strategy into action and improve the efficiency, accuracy,

timeliness,and level of business support. Comprehensive understanding of GAAP; demonstrated expertise in

cost accounting, financial modeling, and financial systems. History of standardizing accounting and financial

reporting across the enterprise. Ability to team with executive management to promote financial and strategic

initiatives that positively ensure the financial health of an organization. Strong supervisory, team building, and

communication skills.

Specialties

- Develop performance metrics/staff management

- Contract negotiations >$5 Million

- Lead mitigating strategist for budget and forecast shortfalls

- Cost performance and analysis

- Inter/Intra departmental liaison

Accomplishments

Lowered weighted average glucose strip cost by 40% (~10MM unit volume per annum) throughout tenure by

developing effective new and repeat customer placement strategies and daily operational monitoring which in

turn provided leverage for continued cost reduction at Liberty Medical Supply.

Experience

1 /2008 - 2/2011 L IBERTY MEDICAL SUPPLY Port St. Lucie, FL

Director of Finance -Reporting

Website: Libertymedicalsupply.com

Liberty Medical Supply is a leading direct-to-consumer provider of healthcare products and related services

primarily to seniors throughout the United States; best known through its Liberty Medical Supply brand name

and direct-to-consumer television marketing campaigns.

Direct report to CFO. Managed a team of 5 report writers to provide mission critical reports used to manage daily operational

p roduction goals and production requirements, and data analysis for short-term and long-term financial modeling and

p resentations. Reviewed and signed off business rules and data accuracy before user/department deployment. Escalation policy

for all report sponsors due to changes in departmental priority. Developed, maintained, and monitored supplier collaboration to

d evelop COGS short-term and long-term strategies and planning. Customer sales retention curve development, maintenance and

monitoring. Long-term value of the customer (LTV) development and maintenance. Intangible advertising asset capitalization

(SOP 93-7), analysis, redevelopment, maintenance, review, and write-offs ($100 million intangible asset at its height).

Management and collection of vendor rebates (~$20MM per annum) and Bad debt reserve analysis and review.

Spotlighted Achievements

- Provided an effective Bad Debt reserve methodolgy to monitor the Accounts Receivable asset health through cash receipts and

write offs as compared to current reserves.

- Lowered weighted average glucose strip cost by 40% throughout tenure by developing effective new and repeat customer

p lacement strategies and daily operational monitoring which in turn provided leverage for continued cost reduction.

- Minimized new customer acquisition costs, by providing strategy to pair the most efficient maximum allowed direct response

advertising spend per customer with that of new rolodex customer acquisitions spend.

- Formalized Finance departmental data control by migrating financial and operational efficiency reporting to data warehouse

technology, implementing policies, procedures, internal customer service communication, documentation methods, and

effectively stored documentation for all programs in a common Microsoft SharePoint repository.

- As a byproduct of formalizing the finance deepartmental data control, improved strong business relationships with

IT(Information Technologies), Operations and Finance, though consistent positive communication and relationship building.

3 /1996 - 12/2007 L IBERTY MEDICAL SUPPLY Port St. Lucie, FL

Director of Finance -Planning and Budgeting

Website: Libertymedicalsupply.com

Liberty Medical Supply is a leading direct-to-consumer provider of healthcare products and related services

primarily to seniors throughout the United States; best known through its Liberty Medical Supply brand name

and direct-to-consumer television marketing campaigns.

Direct report to CFO. KPI(key process indicators) pipeline from sales to cash collection development and execution. Mirror

o peration cycle in financial models for annual, quarterly, monthly, and daily review of budget/forecast variances. Assimilate

f inancial and non-financial information to influence short, medium, and long range decision making; Support business growth

initiatives through sound test/measurement; Partner cross functionally (Operations; Procurement; Real Estate; Marketing; Legal;

etc.) to understand, anticipate, and address business risks/opportunities; Own business plans and develop key accountability

measures with CFO; Manage and prioritize work flow to ensure key business needs are satisfied. Go-to individual for ad hoc

requests.

Spotlighted Achievements

- Developed and implemented companies formal financial reporting process

- Consistent and reliable earnings forecasts.

- Lead mitigating strategist for budgeting and planning shortfalls as well as the Mead analyst for new complementary product line

installs for additional revenue streams.

- Consistently recognized for outstanding performance and awarded permanent project lead in charge of minimizing COP(cost of

p roduct).

- Optimized business performance through the development and implementation of financial information systems that provided

d etailed business modeling, margin analysis, and stable metrics.

8 /1993 - 3/1996 R ISC CORPORATION West Palm Beach, FL

Partner

Provider of software automation services to local businesses.

Enabled a company to regulate an electromechanical device for processing precious metals from river waterways by designing a

complete software regulating system. Researched appropriate tool to develop user interface, specifically Matrix Layout.

Developed user interface training manual. Researched potential for Dental billing software development.

Spotlighted Achievements

- Completed software regulating system project on time and within budget.

- Constructed the software regulating system project software logic and interface without any prior programming training.

- R esearched software development for Dental billing software construction.

8 /1991 - 8/1993 A TLANTIC ELCTRONICS, INC. West Palm Beach, FL

Operations Analyst

Distributor of electromechanical product parts with $3 million in annual sales.

R ecruited to increase operational efficiency by implemententing a WAN (wide area computer network) and identified sales and

p ricing methods to increase product margins. As a byproduct of identifying efficiencies, I also researched and implemented a

reports process with an outside programmer for daily reporting.

Spotlighted Achievements

- Enabled company to connect corporate and three retail operations by implementing its first wide area computer network

to increase efficiency and improve the customer experience.

- Increased margins by creating new pricing structure based on volumes, costing, and profitability analysis.

- Implemented budget-reporting system for profitability and financial control

- R esearched and created tools for ad hoc reporting.

Professional Organizations / Affiliations

Institute of Management Accountants since 1988

Certifications

Medco's Mark of a Leader

Computer Skills

- Office Tool: Microsoft Office Suite, Excel, PowerPoint, Word, Access; Lotus 1-2-3; VisiCalc; RPG; Matrix Layout coding; Visual

Basic coding.

- Accounting Software: Peachtree Accounting; ProSoft; Computers Unlimited.

- Mainframe: IBM System 34; Hewlett Packard; Microsoft based servers.

Educations

B achelor - 1985 Stetson University Accounting

References

- Steve Farrell - Please email Mr. Farrell at ********@*************.*** to setup time to discuss

- Robert Mark - Mr. Mark is available after 5:30pm, Monday through Friday at cell#: 772-***-****

- Peter McKenzie - Please call Mr. McKenzie during normal business hours at 617-***-****

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