Customer Service Manager

I gnacio Sandoval

***** ********** ***.

Paramount, CA 90723

(562) 922-

1716

OBJECTIVES:

To Secure a Position in a fast pace job and an

opportunity to advance in to a dispatcher, or management

position.

EXPERIENCE: SKILLS & TRAINING:

MS Word 2000

Medical Manager

MS Excel 2000

Medical Terminology

Customer Service

ICD-9 and CPT Coding

Office Procedures

Insurance Forms and Billing

Typing & 10 key

Medicare and Medi-cal

Manual / Computerized Accounting Basic

Anatomy and Physiology

Bilingual Reading-Writing (Spanish) Team

Player

CDL Class B w/ Haz-Mat End.

Self Motivator

C & H Adult Day Program, Paramount. CA

2010- 2011

Driver/ Instructor: Responsible for Adults

handicapp activities thru out the day. To make sure

all consumers are being help on there day to day

Supervise them at lunch and recess of any

unacceptable behaviors. Also drop them,off at

home at certain hour.

PRAXAIR DISTRUBUTION, Signal Hills,

Long Beach, Torrance, Cudahy. CA 2003

– 2009

Class B w/ Haz-Mat Delivery Driver, Back Up

Dispatcher, In Store Seller, Pad Sorter, Forklift

Driver, Warehouse Worker: I Started as a

Cylinder Sorter and Pick up quick, got Promoted

to Forklift Loader and Off Loader of Semi

Truck. I got transfer to there Dry Ice Plant to

package dry ice to customers and deliver also. I

study to become a class B delivery driver and

was promoted, became knowledgeable with

customers of there products to know what they

needed week by week hard goods. Stayed after

to learn on how to input, search, and order

products in warehouse, I was bump up to back

up dispatcher and ran the routes for drivers and

also made calls and answer call to our customers

make sure they were satisfied with delivery or

needed to add more products, kept a friendly

bases with customers. Then manager promoted

me into inside sales in our stores, learn to use

computer for invoice receipt of products, handle

cash, and learn to use cash register.

DISNEY RESORTS, Anaheim. CA

2000 – 2003

Custodial Lead: Work Duties were keeping my

area looking clean and supervised a team from

Six to Thirteen Co-Workers. Communicating

with management on how busy, messy,

problems, and/or emergency situations when

needed. Other duties were making sure of right

usage of cleaning chemicals in and out of park

for public restroom. Inspected cleaning tools for

example (push brooms, pans, trash liners,

vacuums, blowers, etc.) are safe to use around

guest in park. Helping guest’s with any

questions or problems they might have. Also

worked as crowd control for special engagement

that the park would hold for special V.I.P.

visitors.

Contact this candidate