Customer Service Sales
Resume:
Melinda Fae Heath
Sarasota, FL 34239
941-***-**** (Cell)
*******@*****.***
Experience:
Eckerd Academy
Eckerd Youth Alternatives, Inc.
Clearwater, FL 33675
Admissions Coordinator
Answer admission calls and inquiries. Responsible for coordinating
admissions process, working closely with families, referring professionals
and other Eckerd staff to ensure a smooth process. Coordinate program
visits by families, youth, and professionals to help ensure a positive
visit. Gather information and documents from the families to meet
admission requirements. Ensure accurate and timely online data and
tracking of referrals and admissions inquiries.
March 21, 2011 - September 2, 2011
Administrative Coordinator
Greet visitors and families to the program. Handle admission paperwork,
calls, parent handbooks, and marketing materials for Admission Coordinator.
Facilitate various administrative details and general office duties for
program leadership. Prepare a variety of reports, correspondence, minutes,
memos and other documents related to business communications, leadership
meetings, student intake, treatment and discharge. Maintain accurate and
complete records for students and staff to include filing, retrieval,
retention, storage, and updating for state licensure. Assist with
preparation and execution of internal and external audits. Answer and route
incoming calls. Maintain a professional rapport and working relationship
with EYA support center. Maintain entry into data systems (TIER) timely and
accurately. Run end of month reports for program and submit to support
center. Report staff injuries and complete all paperwork. Manage H/R
issues; payroll, benefits, and open enrollment for staff. Process invoices
and submit for payment in a timely manner. Maintain accurate training files
for all staff. Process all mail.
August 12, 2009 - February 11, 2011
Lumpkin County Elementary School
Dahlonega, Georgia 30533
Substitute Teacher
Teach elementary school students of all academic levels
January 23, 2009 - August 12, 2009
PetSmart
Suwanee, Georgia 30024
Pricing / Merchandising Specialist
Pricing and merchandising of all products, price audits, customer service,
sales, stocking, lead cashier, pet care.
September 07, 2007 - August 15, 2008
Venice Pet Center, Inc.
Venice, Florida 34293
Owner
All aspects of full line retail pet business ownership. Hiring,
scheduling, training, cashier, bookkeeping, customer service, sales, manage
inventory, ordering inventory, merchandise inventory, stocking, manage pet
care health and water quality, sold all pets (domestic and exotic), all pet
products for maintaining care, meeting organization, decision making, etc.
April 11, 1995 - May 11, 2007
Dr.'s Jean M. Kennar and Vincent J. Van Winkle, M.D.'s P.A. General
Surgery and Plastic Surgery
Sarasota, Florida 34239
Medical Secretary
Answering phones, appointment scheduling, patient in-take, billing &
coding, filing insurance claims, medical transcription, medical record
keeping, accounts receivables, assisting in minor procedures.
October 19, 1987 - October 1, 1995
Education:
Hamlin High School
Hamlin, West Virginia
General Studies - Diploma
Who's Who Among American Students
Lincoln County Vo-Tech.
Hamlin, West Virginia
Secretarial Studies I & II
(Student of the year)
Pioneer RESA
Cleveland, Georgia
Substitute Teacher Certification
Para-Professional Assessment Test
Personal:
Cub Scout Pack 36 Secretary
Lumpkin County Elementary PFO Vice President
Family Connections Mentor
References:
Micha Mathis
Admissions Coordinator
Eckerd Academy of the Blue Ridge
Tara Latz
Presentation Manager
PetSmart
Sami Langieri
Garden Elementary School
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