TANYA STINSON

***** *** ** * *******, TX *****

OFFICE 903-***-**** FAX 903-***-****) CELL 903-***-****)

CAREER HIGHLIGHTS

. Valuable combination of experience in Information Technology,

Business/Process Analysis, Project Management and Continuous/Process

Improvement.

. Over five years of demonstrated success analyzing business needs and

managing the implementation of optimal software and process solutions to

solve business challenges and meet company goals.

. Experience leading cross-functional teams with diverse backgrounds,

business and technical, identifying and translating functional

requirements into technical specifications for software projects, such as

OEE, MAC, FMEA, and WPMT.

. Experienced in the use of Lean Six Sigma Methodologies to continuously

improve processes, eliminate waste, streamline workforce, and save time

and money.

. In-depth knowledge of methodologies and tools for planning, data

collection, business process analysis, and streamlining data for fleet

wide view.

. Implementation of tools and techniques from initial definition of

business case to end control of products and processes.

. Proficient in demonstrating the benefits of implementing process

improvements by conducting kaizen events to find the problem, data

collection and measure, analyzing current issues that pertain to the

problem at hand, coming to an agreed solution to this problem, and

keeping control of the process by continuously monitoring and making

updates as needed.

Business Systems Analysis and Process Improvement Initiative for OEE

(Overall Equipment Effectiveness)

. Business Challenge: Existing computer macros based reliability program

that was responsible for tracking of KPI's, which are load count,

runtime, downtime, cycle time, operational delays, and mechanical

delays and failures. This process had not been updated in quite some

time, and when you would take out a piece of equipment out that was

not operational, and put in a new piece of equipment, the macros would

not function properly. So, there was no accurate way to keep up with

the actuals in this program.

. After performing Root Cause Analysis, I determined what I needed to

create a new program to track all KPI's, have the ability to take

equipment in and out of the program, schedule and track inspections,

and can determine the success/failure rate of equipment.

Business Process Analysis and Process Improvement Initiative for MAC

(Mining Access Control)

. Business Challenge: MAC is a CMMS program that was initially designed

to be implemented and used by Operations as well as Maintenance. In

Operations it was supposed to be used to schedule, plan, track time

off, overtime, vacation, and scheduling daily job assignments, which

is planning a person to a piece of equipment, setting load targets,

and tracking targets. In Maintenance, it was to be used for

Preventative Maintenance, tracking runtime between failures, ordering

parts, and scheduling maintenance repair on equipment.

. I was consulted by a Supervisor to go into the program, and work out

the "bugs" in the system. After performing RCA, and conducting many

kaizen events and producing several different scenarios intp the

system, I determined that MAC could not be used for Operations. Main

reason being, we have 2 4 hour shift that make an 8 hour shift, and

when you finalize the schedule in MAC and schedule a person to a piece

of equipment, you could not input the 2 people that you would normally

use on an 8 hour shift. Also, when you set the target for an 8 hour

shift, when you have 2 people inspecting that equipment and taking

double the scheduled break time, it affects your overall targets.

There are many more reasons why I concluded that MAC was not to be

used by Operations, all of which is documented for verification

purposes. To this day, it is still used for Maintenance.

Business Process Analysis and Process Improvement Initiative for Daily

Production Accounting

. Performed a kaizen process improvement event in which Managers,

Supervisors, Scheduler, Foreman, and Maintenance informed me of what

they would like to include on the detailed report to deliver to

Accounting at the end of the month to get credit for the work we are

doing with different pieces of equipment, and be able to distinguish

in the different areas we are working in. In a coal mine, the stratus

of dirt and coal varies. So, I was told to come up with a way to track

how many hours we were stripping or loading coal, downtimes,

operational delays, runtime, and also track the operator for operator

variability. That means to track and keep the operators on the shovels

that make the most loads, meet their targets, and cause minimal delay

on shift.

. When I first started for Luminant, I was told that my job would not be

the ordinary Admin job. I was told that I had to take on an overflow

of jobs from the Plant Manager, Ops Manager, Maintenance Supervisor,

Scheduler, and Foreman. There were 6 forms that the Foreman filled out

at the end of their shift was essentially repetitive in nature. I

complied all of these forms on one page, called my "Super Sheet",

therefore eliminating 5 forms and over 2 hours of work. Now it only

takes about 15 minutes to complete. I take all of the information off

my "Super Sheet", collect the data, analyze the downtimes, operating

time, and delays, and I input this into the Daily Production

Accounting Spreadsheet. I have formulas saved, so at the end of the

month, the information is already compiled, saving over 8 hours of

work, is error proof, and takes only 5 minutes to turn in to

Accounting at the end of the month.

. Once the current challenges were identified and measured, potential

solutions were identified in working sessions with the SME's. The

improvement opportunities were included and simulated in different

"What If" computer models and the results compared against the

baseline. After introducing to Operating Systems, my ideas were

implemented into the WPMT (Work Process Management Tool) and were

implemented company wide, and are still used to this day.

Six Sigma or other related methodologies

. I have over 4 years of experience developing projects using Lean Six

Sigma Methodologies. I have a Green Belt in Lean Six Sigma Information

Technology, and I am a Certified Master Black Belt in Lean Six Sigma,

as well as Certified Lean Facilitator through Luminant Academy.

. I have a Masters Certificate in Business Analysis and ROI (Return on

Investments) Methodology certification.

. I am in the process of completing my Bachelors Degree in Business

Management.

SUMMARY:

. Expert in managing software development projects including the definition

of project scope and objectives, requirements gathering, systems

analysis, design, development, testing and implementation.

. Proficient in identifying business process efficiencies by developing

process mapping, root/cause/gap analysis, "As Is" and "To Be" scenarios

and ABC costing using Six Sigma and Computer Simulation.

. Ability to adapt to any situation, strive for continuous process

excellence, while staying up to date with current training, and getting

the most out of my certifications.

TECHNICAL SKILLS:

Methodologies: Six Sigma, BPM, ROI, and Lean

Certifications: Essentials in Business Analysis, Masters in Business

Analysis, Lean Six Sigma, Green Belt in Six Sigma

Information Technology, Black Belt in Lean Six Sigma, and

Masters Certification Lean Six Sigma

Programming Languages: Visual Basic and Access

Databases: MS Access and SQL

Platforms: Client/Server and Web

Simulation Software: Micro Station and AutoCAD

ECM Systems: SharePoint

Microsoft Office: PowerPoint, Excel, Project, Word, Access, and Outlook

PROFESSIONAL EXPERIENCE:

. Created, adopted, and implementation of software and process improvement

projects, as well as constant monitoring, control, and continuous

updating of processes.

. Developed the Scope and Objectives Document and Work Breakdown Structure.

. Conducted sessions with subject matter experts for eliciting and

documenting business, functional and system requirements.

. Developed process mapping, SIPOC, "As Is" and "To Be" Simulation Models

and GAP, FMEA, and RCA analysis.

. Designed solutions and coordinated project development, testing,

implementation, and control.

. Performed as Team Champion and SME for implementing a system to manage

content and records for document control, process improvement, data

collection and analysis, and implementation for Accounting and Visual

Management.

. Created the Workflow Diagram to map a process from beginning to end,

implement new ideas on how to improve that process, and eliminate waste.

Worked with subject matter experts in their field of expertise to get the

information that they wanted to be improved upon, and create a program to

capture and track this information.

WORK EXPERIENCE:

Luminant -Monticello Power Plant & Thermo Mine Mount

Pleasant, TX

Operations & Maintenance Administration/Document Control Manager

1/2007-Current

.Strong analytical, pattern detection and problem solving abilities

.Identify process/continuous improvement opportunities through quantitative

and qualitative analyses

.Great customer interfacing skills and customer orientation

.Self-motivated, result-oriented and desire for constant learning

.Lean Leader-Knowledge of Lean Techniques, Continuous Improvement, Problem

Solving Techniques, 5S, SMED, Six Sigma, RCM, Kaizen events, ROI, FLCI,

FMEA, and RCA, DAGPIE, DMAIC, and best practices-Implement in current

position

.Prepare daily, weekly, and monthly analytical reports that provide

assistance to Operations/Maintenance Managers, Engineers, Foreman,

Electricians, Schedulers, Planners, Safety, Budgeting, and Inventory

Personnel

.Involvement with Operating Systems-Gathering data, RCA's (Root Cause

Analysis), DAGPIE, and One hour problem solving, and conducting kaizen

events

.Led 4 continuous improvement initiatives-Employee Time Tracking, Equipment

Reliability, Mining Access Control, and Stockpiling Coal Reports-

Implemented at Thermo and adopted for use at other Luminant locations

.Goals are to eliminate waste, constantly improve processes, save money and

time, while striving for process and operational excellence

.Create and conduct monthly safety meetings, slogans, and complete

Behavioral Based Safety Inspections

.Conduct In-house training -taught Outlook, Excel, MAC, WPMT, SharePoint

and PowerPoint

Excellent interaction and coordination in a diverse workforce with all

levels of knowledge and skillsets

.Creating and continuous updating of scheduling, production, and analysis

reports

.Work with Site Managers, Supervisors, Foreman and Safety to establish

process monitoring, prioritize improvement opportunities, and scope out

improvement projects

.Deliver process improvements, safety initiatives, and best practices-

implement in organization

.Disseminate process improvement methodologies and toolkits throughout the

organization

.Trained extensively in Microsoft Excel, Word, Outlook, and PowerPoint

2003, 2007

.Analyzing data from Foreman, Supervisors, and Operators on daily basis,

and inputting correct information into PPM, Excel, SharePoint for

Accounting

.Operations shift scheduling, daily accounting, equipment and operator

variability, scheduling equipment inspections for Foreman

.Daily tracking of KPI's(Key Performance Indicators) such as-Equipment

failure, downtime, maintenance, weather, and operational delays, load

counts, runtime, cycle time, and equipment inspections

.Responsible for writing employee reviews, filing, and documenting highly

confidential information

.Create and maintain visual management -Update KPI's daily for management

and safety meetings

.Daily tracking, upkeep and input of 150 + employees, their overtime, time

off, and vacation

.Created a Document Management System for Monticello Power Plant -Doing

process improvements for a total reorganization of facility

.Copying, scanning, printing, labeling, filing, revision, and rearranging

of the prints, manuals, logs, drawings, cabinets, located at the

DCC(Document Control Center)-Used Micro station for revision of prints

.Monticello Diversity Council Secretary-participate in many volunteer

activities to better employees and communities -such as Relay for Life

-Team Captain in 2008, 2009, and 2011

Trade Resources Mount Pleasant,

TX

Office Manager-Human Resources-Recruiter Dec

2006-Jan 2007

.Greeted customers, gathered information from possible employee/employers

.Scheduled and conducted interviews, scheduled training for employees, ran

background checks

.Customer service, arranging luncheons, trips, and travel arrangements

American Electric-Welsh Power Plant

Pittsburg, TX

Administrative/Assistant Draftsman

Mar 2006-Dec 2006

.Job consisted of continuous process improvements

.Filing, faxing, copying, printing, labeling, revising, correcting, and

rearranging of blueprints, manuals, drawings, etc. at the Welsh Power

Plant.

.Learned scheduling, timekeeping, budget, and tracking of Operations and

Maintenance

.Made tags, labels, cable tabs, and signs for equipment, buildings, office,

folders, files, metal instrument tags, cable boxes, fiberglass tags for

control center, name tags using Roland software

.Used such software and equipment as: Lotus Notes 6.5, Volo View, Vary

View, Excel, Word, Microsoft XP, 10- key calculator, multi-line phone,

AutoCAD, and Access

EDUCATION:

May 2011-Current

Western Governor's University-Actively pursuing Bachelor of Science in

Business Management

October 2010-July 2011

Villanova University-Salt Lake City, UT

Master's Business Analysis Certification, Lean Six Sigma Certification,

Greenbelt in Lean Six Sigma- Information Technology Certification, ROI

(Return On Investment) Certification, Master's Black Belt Lean Six Sigma

Certification-Manufacturing

June 1997-Dec 1999

Northeast Texas Community College Police Academy- Mt. Pleasant, TX

Texas Certified Peace Officer and Enhanced Peace Officer Certification

TRAINING:

Luminant Academy- Leadership Modules- Lean Practices & Procedures

Luminant Certified Training- Advanced Microsoft Excel & PowerPoint, Outlook

2003, 2007

Fred Pryor Seminars- Microsoft Excel & Advanced Microsoft Excel

Certifications

NTCC Police Academy- State of Texas Enhanced Peace Officer Cert.

HONORS: Recognized in Who's Who among Executives and Professionals- 2010 &

2011 Editions

REFERENCES: Available Upon Request

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