Customer Service High School

*** **********

Drive Apt D

Ballwin MO

*****

Home-314-565-996

5

Cell-314-565-996

5

Sheila Trevino

Objective To share my abilities of being a very hard worker,

*** ******* **** ***** *****s and concept of working as a team

Drive to accomplish whatever situation may be presented.

Fenton Mo 63026

Home-636-343-932

3

Cell-314-565-996

5

2006 - to current Us Bank,

2006-2008 Served as mortgage loan officer

2008 Switched to the Retail side of US Bank

Serving as a Personal Banker, writing loans, open

accounts opening cd and iras and providing an

excellent level of Customer Service

Experience 2001-2006 Cendant Mortgage

Served as mortgage liaison for Coldwell Banker

Gundaker agents and corporate office in New Jersey.

Worked with office managers to develop

relationships with agents in order to secure their

mortgage business

Created marketing flyers and materials for the use

of the agents in order for them to educate their

buyers

Increased capture rates in the offices that I have

been assigned

Originate loans, face to face meetings with buyers,

provide new agent training to the agents to educate

them on the mortgage process

1997-2001 Lou Fusz Automotive Network

Served as salesperson for the Toyota store in

Kirkwood

Maintained above average CSI score

Number one sales woman in the St Louis Kansas City

Region

1990-1997 Taylor Morley Homes

Managed the Customer Service Department

Responsible for warranty items to be taken care for

homeowners

Responsible for scheduling of 2 service men

Education 1981 Graduated Eureka Sr High School.

College 1YR ACCOUNTING AND COMPUTER PROGRAMMING

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