Management Manager
Resume:
Geoffrey Kilonzi
Pinehurst, Texas 77362
*******@*****.***
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CERTIFICATIONS:
- IBM Certified Deployment Professional - Maximo Asset Management v7.1
- IBM Certified Deployment Professional - Tivoli Asset Management for IT
V7.1
- IBM Certified Solutions Designer - Maximo Asset Management v7.1
- Microsoft Certified Systems Engineer (MCSE)
- CompTIA A+ Certified
CAREER HIGHLIGHTS:
- 10+ years of experience in Information Technology.
- 6+ years of experience in Maximo 5.2, 6.2 and 7.1.
- Skilled in IBM Maximo Asset Management Framework Architecture and key
elements
- Ability to design, plan, develop, test and deploy Maximo 5.2, 6.2 and
7.1 to production.
- Experience in administering 100+ Maximo Users.
- Experience in creation of Maximo instances for use in different
environments.
- Experience in Workflow development in Maximo 6.2 and 7.1.
- Experience in using Maximo for work management with the generation and
processing of work orders to completion.
- Experience in using IBM Maximo Asset Management for procurement with
the generation and processing of purchase requests to completion.
- Experience in planning and setting up of inventory item and asset
configuration.
- Experience in configuration and administration of underlying database
in IBM Maximo Asset Management.
- Experience in creating new applications in IBM Maximo Asset
Management.
- Experience in migration of Maximo configuration contents between
environments.
- Experience in configuration of the Integration Framework.
- Installation and Configuration of Eclipse and BIRT.
- Experience in troubleshooting of Maximo 5.2, 6.2 and 7.1.
- Skilled in Oracle and SQL Server databases.
- Experience in gathering and analyzing data for Maximo deployment.
- Experience in building database views and SQL performance tuning as
needed.
- Strong knowledge and adherence of development methodologies, standards
and best practice.
- Ability to manage workload and work effectively with little
supervision.
- Experience in WebSphere installation and configuration.
ADDITIONAL SKILL SETS:
- Development Tools: Oracle, TOAD, SQL Navigator.
- Trouble Shooting Tools: SQL Trace, People Code Debugger, Application
Engine Trace.
- Integration Tools: File Layout, Component Interface, Integration
Broker, Application Messaging.
- Administration Tools: Portal Administration, Object Security,
Workflow Administration and Query Security.
- Reporting Tools: BIRT and
Actuate.
- Operating Systems: Windows 95/98/2000/Me/XP/ NT, Window Server 2003.
CAREER EXPERIENCE:
November 2010 - Present
Role: Maximo Business Analyst/Developer/Cognos/Actuate/BIRT Developer
Client: Port of Seattle, Seattle, Washington.
Duties:
- Provide maintenance, support, and sustain all production Maximo
initiatives e.g. defects, issues, problems, performance,
configurations
- Enhancing and developing the IBM Maximo suite of products - Assets,
Materials Management, Work Management, Service Management, Reporting
requirements
- Analyze requirements and discuss clarifications with customers
- Utilize relational databases - SQL and Oracle to develop complex
queries and procedures
- Integrating Maximo and workflow with external applications and
databases
- Developed workflow processes for Maintenance, Purchasing, Service
Management, and Inventory Management business processes and associated
Maximo functionality.
- Worked in multiple Maximo implementations and upgrades.
- Provide Maximo development and production support to integrated
systems such as SAP, etc
- Utilized MEA/MIF technology in integration implementations
- Conduct testing of system enhancements, modifications, application
updates, fixes, and upgrades to ensure software meets vendor and
client specifications.
- Monitor and report on production outages and statistics
- Participate and conduct project planning process with other team
members
- Developed and delivered business requirements that drive the analysis
and design of quality technical solutions for the development and
operation of Maximo solutions
- Conduct testing of system enhancements, modifications, application
updates, fixes, and upgrades to ensure software meets vendor and
client specifications
- Configured Integration Framework which provided solutions to the
synchronization and integration of data between applications.
- Installed and configured Eclipse and BIRT to access Maximo Asset
Manager 7.1.
- Developed report designs in BIRT Report Designer, Administered reports
in Report Administration application and ran required reports as per
company requirements.
- Created public queries for use with Start Center portlets for user
groups.
- Created and modified Start Centers to fit users' responsibilities.
- Created KPI to assist in progress measurements.
- Ran BIRT reports from different applications.
- Troubleshot Maximo 6.2 and 7.1.
- Set and configured log settings in Logging Application to assist in
troubleshooting.
- Created New Appenders, and modified loggers to use Appenders which
directed different log files to different destination locations to
ease trouble shooting.
- Migrated and converted data from Maximo 6.2 system into test Maximo
6.2 environment and worked in an upgrade project involving Maximo 6.2
to Maximo 7.1 as a Functional Analyst responsible for making custom
front-end screen changes and modifications by utilizing Maximo
Application Designer as requested by users.
January 2009 - October 2010
Role: Maximo Developer/Administrator
Client: National Oilwell Varco, Port Arthur, Texas.
Duties:
- Designed, build, tested and deployed different types of new workflow
processes for use with Tivoli Asset Management for IT which customized
and automated business processes.
- Assisted with the production of IT approved Project Plans and
Operational Ready Documentation.
- Created Maximo source environments and target environments in
deployment process.
- Configured Actions, Roles, Communication Templates and Escalation
Applications in workflow process designing.
- Validated, enabled and activated workflow processes.
- Configured underlying Maximo databases.
- Created Table Domains, Objects, Indexes and New Relationships to
perform related company functions.
- Used Application Designer application to create and modify Application
that captured asset information.
- Added and modified signature security options of applications.
- Added and modified Tool bar menus, Search menus and list Tabs for
different applications.
- Used Migration Groups application to organize contents in Maximo that
comprised of workflow processes, Communication Templates, Actions and
Roles for migration from source environments to target environments.
- Worked with SQL Expression Builder to filter actions in migration
process.
- Worked with Migration manager to create migration packages and
distributed them to Distribution environments and deployed to Target
environments.
- Created Location Hierarchies in Maximo using Multi-Site functionality.
- Developed front-end queries and reports using Web reporting tool to
search for parts and their specifications from various vendors and
suppliers and their locations of origin as well as tracking and
monitoring their conditions along the supply channels.
- Performed Database configurations in Maximo 6.2 and 7.1 using configdb
command line utility and Database Configuration Utility to apply the
db changes to the base Maximo 6.2 and 7.1.
- Managed WebSphere and WebLogic performance and functions for Maximo
6.2 and 7.1.
- Deployed applications in Maximo 6.2 and 7.1 using WebSphere to the
user community across the organization.
- Providing support and customizing Work orders, PMs, Assets, Inventory,
Purchasing, Safety modules in MAXIMO 6.2 and 7.1.
- Edited and reviewed custom java class code and compiled the custom
java class code for MAXIMO 6.2 and 7.1.
- Developed and customized Oracle, SQL and Oracle PL/SQL scripts as per
user requirements.
- Assisted users with developing custom front-end Maximo 6.2 and 7.1
Saved Queries for their personalized individual searches.
- Worked close with outside Java developers to define and develop
functional specs for custom application such as development of
additional work order cross over domains to provide users with
capability of selecting single record and populating additional fields
on the work order screen from the custom java lookups in Maximo 6.2
and 7.1.
- Modifying existing client reports.
August 2007 - October 2008
Role: Maximo Administrator/Specialist
Client: FMC Technologies, Green River, WY
Duties:
- Assisted in the development of automated business processes.
- Proactively met with end-users to analyze current manual processes to
determine if/where/when systems automation is feasible.
- Designed, tested and supported end-user custom database structures as
required.
- Modeled new screens, windows and tables to provide additional
capabilities; modify existing screens, windows and tables for enhanced
system functionality.
- Provide technical support to business areas regarding system
procedures and processes.
- Developed end-user guides/manuals for accounting and systems
processes.
- Developed an extensive understanding of the company's core business
operations: what the businesses are; how they've evolved; what they
do; what their revenue streams are; their business model(s),
challenges, growth opportunities, operations; and so forth.
- Participated in the technical design and development of scalable data
marts to support Reporting and Business Intelligence database
solutions using existing and emerging ETL technology platforms and
products including requisite source to target data mapping, data
modeling and metadata layers for BI tools.
- Participated in troubleshooting activities (space, data errors, SQL
statements, interfaces to external systems, etc.).
- Troubleshot & resolved functionality/data related queries.
- Modified and configured applications in IBM Maximo Asset Management
using Domains, Database Configuration and Conditional Expression
Manager applications and performed database and security configuration
tasks.
- Configured Maximo 6.2 and 7.1 Security, Maintenance and Customization.
- Validated requirements with the Business Process Owner and/or Business
Analyst to ensure the application requirements satisfy the business
requirements.
- Participated in transitioning the designs to technical designs and/or
programmers, and ensure complete understanding of the functional
design.
- Identified and raised issues or deviations from designs to team lead.
- Executed test plan/scripts and document/verify actual results.
- Created and analyzed Maximo SLAs, Desktop Requisition Apps,
Escalations of incidents to problems and eventual escalation of
problems into Work Requests and Work Orders using Workflow process
validations and escalations.
- Analyzed and configured the Self Service module per user requirements.
- Analyzed and reported on work order status, material status, and
preventative maintenance status and maintenance resource records.
- Assisted with Administration of Maximo services to client user
community as off-hours Maximo Helpdesk Support Admin.
- Migrated and converted data from Maximo 6.2 system into test Maximo
6.2 environment and worked in an upgrade project involving Maximo 6.2
to Maximo 7.1 as a Functional Analyst responsible for making custom
front-end screen changes and modifications by utilizing Maximo
Application Designer as requested by users.
- Developed front-end queries and reports using Web reporting tool to
search for parts and their specifications from various vendors and
suppliers and their locations of origin as well as tracking and
monitoring their conditions along the supply channels.
- Performed Database configurations in Maximo 6.2 and 7.1 using configdb
command line utility and Database Configuration Utility to apply the
database changes to the base Maximo 6.2, 7.1.
- Managed WebSphere and WebLogic performance and functions for Maximo
6.2 and 7.1.
- Deployed applications in Maximo 6.2 and 7.1 using WebSphere to the
user community across the organization.
- Providing support and customizing Work orders, PMs, Assets, Inventory,
Purchasing, Safety modules in MAXIMO 6.2 and 7.1.
- Edited and reviewed custom java class code and compiled the custom
java class code for MAXIMO 6.2 and 7.1.
- Developed and customized Oracle, SQL and Oracle PL/SQL scripts as per
user requirements.
- Assisted users with developing custom front-end Maximo 6.2 and 7.1
Saved Queries for their personalized individual searches.
- Worked closed with outside Java developers to define and develop
functional specs for custom application such as development of
additional work order cross over domains to provide users with
capability of selecting single record and populating additional fields
on the work order screen from the custom java lookups in Maximo 6.2
and 7.1.
- Created users, security groups, GL accounts, Contracts, Job plans and
KPIs.
August 2005 - July 2007
Role: Maximo Analyst
Client: WorleyParsons Energy & Mineral Resources, Texas City, Texas
Duties:
- Work with the quality assurance team to ensure that desired
performance and functionality is delivered
- Development and configuration of custom MAXIMO Applications using the
APPLICATION DESIGNER TOOL
- 3 full life cycle installations and configurations of Maximo 6.0,
Maximo 6.1, and Maximo 6.2.1
- Actuate iServer Administrations and installations
- WebSphere and BEA WebLogic installations and configurations
- Performed migrations of XML files within a coordinated Change
Management process in the environment
- Work with other team members to perform backend database updates and
data changes as per requirements
- Worked Maximo Systems Administrator providing administrative support
tasks - creating user groups, troubleshooting LDAP Sync, creating
users, setting up organizations
- Maximo Application Migrations of XML (import/export) into various
application environments
- Maximo Database Configurations and Migration of Database
- Worked in a MAXIMO 6.2.1 environment with Oracle 10g relational
database back-end as a functional analyst helping clients in Western
USA with their various Maximo-related functional support issues
- Changes to Actuate Report designs by utilizing Actuate Erdpro to edit
and customize Actuate reports
- Created user groups, user accounts, monitoring LDAP synchronizations,
server activities
- Monitoring and troubleshooting APACHE Load Balancer in a clustered
environment
- Developing Workflow processes, Managing Workflow modifications and
user requests, Work Views, Communication Templates, and general Maximo
Systems Application tasks, roles and responsibilities
- Performing Maximo Administration tasks and managing all Maximo systems
solutions
- Worked with outside technical teams to design and configure MEA
integration points
- Monitor MEA JMS Queues and the failed transactions and manage retries
in Maximo and PeopleSoft systems
- Work with WebMethods to determine XML Messaging services between
systems
- Manage Oracle Stored PL/SQL Procedures, develop and run Oracle SQ
scripts on Oracle 10g and 9i
- Installation of Oracle databases and creating of Maximo instances in
the database
- Troubleshooting Maximo JDBC connectivity errors with Oracle database.
- Development of field control, field security, dynamic value lists,
crossover domains, table domains, ALN domains
- Monitoring MEA, verifying data migration
October 2002 - June 2005
Role: Systems Administrator/Engineer
Client: Hewlett Packard Corp., Dallas, Texas
Duties:
- Worked closely with outside Java developers to define and develop
functional specs for custom application such as development of
additional work order and cross over domains to provide users with
capability of selecting single record and populating additional fields
on the workorder screen from the custom java lookups in Maximo 6.2.
- Monitored, planned, and coordinated the distribution of client/server
software and service packs.
- Made recommendations for new equipment and services to purchase and
works with various vendors for procurement. Performed on-site and
remote technical support.
- Assisted in the organization and inventory of all hardware and
software resources.
- Provided emergency on-call support on a rotating schedule.
- Designed and maintained network infrastructures including token ring
and Ethernet in a Local Area Network. Upgraded workgroup networks to
Domain networks.
- Installed, configured, and administered Windows NT/2000 DNS, DHCP,
WINS and RAS servers.
- Implemented, configured and managed local and domain user accounts.
- Installed, configured and troubleshot network protocols including TCP
IP, I P X/S P X and N W
- Created and managed intranet websites. Supported technical clients
over the telephone.
- Data storage and backup experience. Supported desktop hardware and
software including installation and upgrading. Monitored, configured
and troubleshot I/O devices, such as Printers, scanners, Multimedia
devices, and USB devices. Migrated NetWare networks to NT networks.
- Set up network training labs and designs for students and customers.
Monitored and maintained the use of company photocopiers and printers.
Developed, maintained, and monitored procedures for all server
backups. Assisted in the planning, design, documentation, and
implementation of various systems to include desktop PC's, servers,
network equipment, and software applications.
EDUCATION:
- American International University
Bachelors in Computer Information Systems (CIS) -2001
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