Customer Service Management

Brian J. Mutters

**** ********** **.

Orlando, FL 32821

407-***-**** ************@*****.***

Summary of Qualifications

Experienced Warehouse and tradeshow professional with 15 plus years of freight and installation/dismantling background, adept

in the areas of production and customer service. Very skilled and goal driven, I’m easily adaptable to excel in many different

surroundings. I’m a natural leader and team player.

Professional Experience

IATSE, Local 835 – Brede, Champion, Showlink, Czarnowski, Orlando, FL

Freight Coordinator & Installation and Dismantling 1997 to present

Certified forklift operator, responsible for safely delivering freight to and from freight trucks on docks to booth sites.

Responsible for maintaining accurate bill of lading and freight logs. Coordinate and organize with “Show Management” to insure

customer satisfaction. Years of experience in tradeshow booth installation and dismantling.

Teamster Local 385 - Freeman Decorating, Orlando, FL

Freight Coordinator 1997 to present

Certified forklift operator, responsible for safely delivering freight to and from freight trucks on docks to booth sites.

Responsible for maintaining accurate bill of lading and freight logs. Coordinate and organize with “Show Management” to insure

customer satisfaction.

Carpenters Union Local 1765 – G.E.S. Expo, Orlando, FL

Freight Coordinator & Show Management Lead 1997 to 2005

Certified forklift operator, responsible for safely delivering freight to and from freight trucks on docks to booth sites.

Responsible for maintaining accurate bill of lading and freight logs. Experienced in “Show Management” working directly with

end customers to insure client satisfaction.

Prominent Skills

• Expert forklift operator

• Willing to consider travel or relocation

• Outstanding leadership and team skills

• Excellent oral and written communication skills

Education

Mid Florida Tech. Institute Fall 2009 – Welding Certification classes

Oswego High School 1995

References

References will be provided upon request

Contact this candidate