Customer Service Medical

Betzabe Hernandez

**** ******* ****., ***********, ** 78521

956-***-**** – 956-***-**** ***************@*****.***

Objective

To obtain a position as an Administrative/ Medical Office Specialist utilizing the technical training, skills and

experience acquired through my course work and previous employment experiences and education.

Profile

• Ability to multitask, prioritize and work well under pressure, with minimal or no supervision.

• Outstanding communication skills both in English and Spanish.

• Knowledge of and experience with electronic calendaring software (Microsoft Outlook).

• Organizational skills.

• Ability to take accurate phone messages and deliver messages promptly.

• Accomplished in Microsoft Office Excel, and Corel WordPerfect.

Employment History

Medical Office Specialist, Externship Brownsville, TX Jan. 2011 – Feb. 2011

St. Anthony’s Medical Clinic

• Assist with patient registration, entering new patient data to EClinical Works System.

• Appointment scheduling, re-scheduling, and verifying.

• Insurance verification, taking co-payments.

• Answering phones, taking messages, faxing and scanning patient documents as well as filing them to their

electronic files.

Purchasing Agent Brownsville, TX Jan. 2007 – Oct. 2009

ESAM Supply, Corp.

• Buy and sell industrial parts for resale.

• Successfully completed all clerical jobs by time requested.

• Kept daily reports and interacted with other company representatives.

• Performed light accounting activities and handled purchase orders.

• Accurately filed and delivered mail to all company departments and answered switchboard.

Crew Leader Brownsville, TX Nov. 1998 – Aug. 2008

Chick-Fill-A Fast Food Chain

• Cashier, and perform light office work such as filing, data entry, preparing bank deposits.

• Train new employees, supervising and managing assigned departments.

• Assist other employees with their tasks, handling phone orders and deliveries.

• In charge of schools reservations.

Education

Kaplan College, Brownsville, TX Diploma

Medical Office Specialist Mar. 2011

University of Texas at Brownsville and TSC Graduated

Office Administrative Software Specialist 2006

Additional Skills

•

• Accounts • •

Transcription Customer Service

• •

receivable/payable Data Entry Medical Records

• Typing 60/wpm • •

Records Management Telephone Etiquette

• Medical Terminology • •

EClinical Works Vital signs

• CMS 1500/Form •

Certifications

• CPR Certified

• OSHA

• HIPAA

Contact this candidate