Customer Service Administrative Assistant
Resume:
MELANIE MORIN, B.A.
Orange, California 92869
714-***-**** (cell phone)
Email : *******.*******@*****.***
EDUCATION_______________________________________________________________
University of Montreal, Montreal, Quebec, Canada
Postsecondary teaching (one semester & internship graduate program)
2005-2006
Bachelor of Arts degree
2005
European Studies Minor 2004-2005
History Major 2002-2004
Cegep of Sorel-Tracy, Sorel-Tracy, Quebec, Canada
2000-2002 Human sciences, universal profile college degree
OTHER EDUCATION/TRAINING_________________________________________
Personal stylist (fashion)
2009
The Audacious
Shopping rally (part I)
Closet therapy (part II)
My style (part III)
Canadian Investment Funds Course 2008
The Investment Funds Institude of Canada
Formations Qualitemps 2006
How to manage your time, activities and priorities
Managing your time with Outlook
Managing your emails with Outlook
WORK EXPERIENCE__________________________________________________
Executive assistant 2009-
2010
AUTOMATION MACHINE DESIGN RC INC. (St-Hubert, Quebec, Canada)
- Administrative support for management and engineering department
- Correction, revision and translation of documents/proposals
- Schedule appointments and meetings for management
Administrative assistant in finance 2008-
2009
PARTENAIRE-CONSEILS GROUPE FINANCIER (Laval, Quebec, Canada)
- In charge of the investments section of the administrative department
- Customer service for investments section
- Creation, revision and correction of documents (Word & Excel)
- Follow up with clients, corporate headquarters and institutions regarding
investments transactions
Administrative assistant to financial advisors
2006-2008
RETIREMENT OPTION GROUP, TEAM BRUNEAU LAPALME DAVID (St-Sauveur, Quebec,
Canada)
- Customer service manager (4 advisors)
- Schedule appointments and meetings for advisors
- Creation, revision and correction of documents (Word & Excel)
- Compiling statistics (Excel)
- Follow up with clients, corporate headquarters and institutions regarding
investments transactions
Receptionist
2006
RAMADA HOTEL (Blainville, Quebec, Canada)
- Welcoming guests and taking incoming calls
- Managing reservations
- Take payments, balance cash register
Beauty advisor 2004-2006
CENTRE DE BEAUT YVES ROCHER (Montreal, Quebec, Canada)
- Advising customers in choosing their skincare and beauty products
- Take payments, balance cash register
- Place orders and receive shipments of products
SOCIAL COMMITMENTS_______________________________________________
Adoption events volunteer
2011
MEOOWZRESQ
ADDITIONAL INFORMATION___________________________________________
Ease with information technologies (Internet, Word, Outlook, Excel, Adobe
Acrobat Reader, PowerPoint) and typing skills (100 WPM)
Native French-Canadian speaker, fluent in English
Strenghts : quick learner, dynamic, have a lot of initiative, responsible,
team worker as well as individual worker, very organized.
Contact this candidate