Veronica Sada
Ruskin, Florida 33570
*******@*******.***
OBJECTIVE: Motivated individual with excellent office and people skills. I
would like to work in a field where I can utilize my experience and skills.
WORK EXPERIENCE:
Medical Center of Sun City 02/01/2007-
12/15/2009
Sun City Center, FL
Front Desk Receptionist/Medical Records
* telephone and front desk reception with a high volume environment.
* responsible for maintenance of patients' charts: document patient's data
in
EMR (Eclinicals computer system).
* answer incoming calls on multi-line phone, greeted patients and visitors.
* prepared encounter forms for patients' physicians.
* schedule and confirm patient appointments.
* responsible for obtaining patients' insurance up-to-date and collecting
payments
* answered incoming calls on multi-line phone and transferred to the
appropriate
person or department
* perform copying, mailing, filing and typing duties as assigned
Suncoast Community Health Centers 03/01/2004-02/01/2007
Ruskin, Florida
Front Desk Registration/Dental Receptionist
* interviewed patients daily and obtain all necessary information to
determine
eligibility for patients
* registering patients in/out and verifying all insurances for both medical
and
dental
* schedule and confirm all appointments
* pulling, filing and maintaining patients' records
* collecting all payments
* answered incoming calls on multi-line, taking messages and transferring
to the
appropriate person or department
* assisted the dentist when needed
EDUCATION:
Stanford-Brown 2003-2004
Tampa, Florida
Associate Degree in Surgical Technology
Externship at Manatee Memorial Hospital in Surgery Department
Hillsborough Community College
Tampa, Florida
East Bay High School
Graduate 1994
SKILLS:
Bilingual in English and Spanish (read and write)
Windows Vista, Word, Excel and Outlook
Operate various office equipment: Fax, Scanner, Printer, Copying machine
REFERENCES:
Available upon request