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Customer Service Administrative Assistant

Location:
Minneapolis, MN, 55426
Posted:
August 24, 2011

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Resume:

BRIANNA BERNARD

**** ***** ****** ****** *****

Saint Louis Park, MN 55426

612-***-****

*******.*******@*****.***

EDUCATION

Globe University – Minnesota School of Business Minneapolis, MN January 2009 – June 2011

Bachelor of Science Degree in Media Business

• Magna Cum Laude GPA 3.73

• Courses: Introduction to Business, Leadership & Management, Art of Selling, Marketing, Market Research, Business Ethics, Internet Marketing

Institute of Production and Recording (IPR) Minneapolis, MN July 2004 – December 2006

Associate of Applied Science Degree in Music and Entertainment Business

• Summa Cum Laude GPA 3.90

• Courses: Entertainment Business, Marketing/Branding, Business Communications/Networking, Record Label Administration,

Contract Law/Licensing, Microsoft Office Professional, Small Business Management, Accounting Principles, Business Plan Writin g,

Media Content Creation, Web Development, Artist Management, Tour Management/Booking

• Teacher’s Assistant EB152 The Past, Present, and Future of the Business of Entertainment/EB254 Career Opportunities

Associate of Applied Science Degree in Audio Production and Engineering

• Magna Cum Laude GPA 3.83

• Courses: Audio/MIDI Production, Studio Audio Engineering, Post Production, PC/Mac Maintenance, Music Theory

EMPLOYMENT HISTORY

Institute of Production and Recording Minneapolis, MN February 2007 – Present

Career Services Coordinator/Career Development Instructor

• Developed and maintained business relationships throughout the community to generate employment, internship, and class

project opportunities for students and graduates

• Facilitated participation in community organization events in an effort to increase name recognition for the institution, inc luding

career fairs, networking events, and other special functions in an effort to develop business, educational, and community rel ationships

• Provided leadership in the team planning, promotion, delivery and evaluation of career services and career re lated programs

• Advised students and graduates on resume and cover letter writing, interviewing techniques, career planning, and goal setti ng

• Assessed the strengths, interests, and goals of graduating students through hour -long informational interviews

• Contributed to the ACCSC accreditation process by placing 77% of IPR graduates in careers within the entertainment industry.

• Created and taught course curriculum for MB222 – Career Development III

Eclectone Records (Independent Record Label) Minneapolis, MN January 2007 – March 2007

Assistant/Intern

• Designed promotional posters for record label concert events

• Organized entertainment industry Rolodex into Excel spreadsheets and produced mailing labels for various press releases

Courtney Yasmineh (Local Recording Artist) Minneapolis, MN September 2006 – March 2007

Personal Assistant/Intern

• Designed and manufactured one sheets/press kits and mailed to various venues and talent buyers

• Promoted upcoming shows/tours via Internet advertising, posters/flyers, and fan mailing lists

Voiceworks Recording Studios Minneapolis, MN January 2006 – December 2006

Administrative Assistant/Intern

• Fulfilled the needs of on-site staff for Air America Radio The Al Franken Show

• Booked studio sessions for clients from various advertising/marketing/talent agencies, and recording studios

• Prepared client invoices and archived recording session data

Ace Hardware Windom, MN/Minneapolis, MN June 2002 – September 2006

Sales Associate/Lead Cashier

• Customer Service/Inventory Maintenance/Stock/Storefront and Endcap Design/Product Assembly/Forklift Operation

PROFESSIONAL SKILLS

Microsoft Office Suite/Adobe Photoshop & Illustrator/Macintosh and PC savvy/Typing speed of 88 words per minute/Pro Tools/Logic Pro

AWARDS/ACHIEVEMENTS/ASSOCIATIONS

Commercial Demo Singer Ohio State Lottery/Hormel Foods, Inc./AmeriQuest/Jostens/North Dakota Farm Bureau December 2005 – Present

Brianna Rhubee Band Band Leader/Singer/Songwriter/Guitarist October 2004 – Present

The Dixie Hicks Band Lead Singer May 2010 – December 2010

Women In Music (IPR Chapter) Organization Member July 2004 – December 2006

IPR Icon Award Recipient for Outstanding Achievement in Music January 2006

Institute of Production and Recording (National TV Commercial) Actress July 2005

VOLUNTEER EXPERIENCE

Emmaus Lutheran Church; Nursery Child Care Volunteer August 2010 – May 2011

Walk-In Counseling Center (WICC); Receptionist May 2008 – December 2008

Neighborhood Involvement Program (NIP); Senior Citizen Program May 2008

Sharing and Caring Hands Mary’s Place; Homeless Shelter Childcare Center May 2004

American Lutheran Church; Sunday School Teacher (Pre-K) September 2002 – May 2004



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