Executive Assistant Manager

Di-Enid Clarke

**** *** **** ******, *******, TX 77523

(C): +1-713-***-**** /// ********@*******.***

QUALIFICATIONS SUMMARY:

V 16 years experience in executive assistant occupations, reaching CEO

level

V Superior interpersonal and communication skills

V Proven leadership skills, strategic thinker and collaborator

V Super user of computer softwares and cloud based computer programs

administrator

V Master's degree, and fully trilingual in English/Spanish/French

EMPLOYMENT:

Solvay Chemicals, Inc., Houston, TX http://www.solvaychemicals.us

Executive Assistant to President & CEO (President retired April 2011)

Jun 2006-Apr 2011

Customer Account Representative

May 2011-July 2011

Solvay Chemicals is part of the Solvay Group, and leader producer of

essential chemicals. It has 6 manufacturing plants in the USA and over 700

employees.

o Managed CEO's time: filtered and managed calls, queries and visitors.

Arranged conference calls and managed appointments. Maintained CEO's

contacts and files.

o Managed correspondence and communications: managed, prioritized,

filtered, routed correspondence as appropriate. Composed and prepared

correspondence for CEO's signature. Ensured documents requiring his

signature were accurate and complete. Issued mass communications to

all Solvay Chemicals employees on behalf of President. Provided

information to VPs and senior managers. Delegated and assigned tasks.

o Prepared events, conferences, meetings. Prepared agenda and ensured

CEO had necessary documents and reports, prior to meetings.

o Dealt with travel, itinerary, expense reports and reconciliations.

o Handled confidential matters: coordinated and prepared Board Meetings,

Executive Review Meetings, due diligence of potential M&As. Handled

his personal/family medical claims, provided administrative support

during founding stages of his charity.

(http://www.parksyouthranch.org)

o Special Projects: 1) Solvay's Record Retention Policy (RRP). Created

documents revision and destruction program for Solvay Chemicals, later

adopted by Solvay North America. Represented Solvay Chemicals and

President's views at Solvay North America RRP meetings. Made

recommendations for the establishment or modification of procedures.

2) Solvay Travel Policy. Represented Solvay Chemicals and its

salesforce at the annual meeting. 3) Salesforce Project Leader and

Database Administrator. Produced 66% of savings of the quoted total

project cost. 4) EtQ Database Administrator (Quality Management).

U.S. Navy Experimental Diving Unit (NEDU), Panama City, FL

http://www.supsalv.org/nedu/

1) Executive Assistant to Department Head/Office Manager

Feb 1999-Feb 2006

2) I.T.S. Task Leader

NEDU is the primary source of diving and hyperbaric operational guidance

for the U.S. Navy. It conducts research and development in biomedical and

environmental physiology.

o Entrusted with setting up department administratively from infancy to

maturity, including recruitment coordination. Created and/or

streamlined processes. Carried office management duties.

o Responsible for scientific proposals organization, coordination and

timely delivery. FY05 proposals funding: $3M. Organized, prioritized

workloads, coordinated resources and liaised between departments to

ensure timely, flawless compliance of deadlines and smooth flow of

operations. Responsible for budget reports for Department Head.

o Contract administration of university researchers at NEDU. Identified

and corrected original inconsistency on overhead charges, resulting in

annual savings of >$135K to NEDU. (FY05 contracts cost: ? $947K).

o Promoted to I.T.S. Task Leader at NEDU. Supervised I.T.S. contractors:

workload redistribution, timesheet/vacation approvals, performance

appraisals, employee relations facilitation.

o Two Awards: 1) NEDU 2003 Contractor of the Year, 2) I.T.S. Employee of

the Quarter (2Q 2002)

o "Secret" Security Clearance

Investcorp, London, U.K. http://www.investcorp.com

Executive Assistant to Member of the Management Committee

Nov 1994-Jun 1998

Investcorp facilitates the flow of capital from the Gulf region into

private equity investments in Western companies. Specializes in private

equity, hedge funds, real estate, technology and Gulf growth capital.

o Acted as his right-hand in all administrative issues. Liaised

independently with Wall Street Journal journalist on an exclusive,

deadline-driven article regarding latest acquisition.

o Ensured smooth operations, decision-making and problem solving during

his regular absences. Received, coordinated and prioritized incoming

information, contacts and situations. Interviewed, selected, and

trained newly hired secretaries.

o Managed calendars, arranged complex and generally short-notice travel

on commercial or private planes. Processed and reconciled expenses,

approved invoices.

o Collaborated closely with IT Department in the design and maintenance

of marketing database. Tested other computer programs before their

release to the company.

o Event Organization: (1997 budget: +$300K). Events included golf,

tennis, musical activities. Some of these events included the

attendance of members of the British Monarchy. Highest protocol and

etiquette rules were observed.

o Additional: Received ex-gratia departing bonus as my boss and

company's thanks for my contributions to Investcorp.

General Mediterranean Holding (GMH) S.A., London, U.K.

http://www.gmhsa.com/gmh.html

Personal Assistant/Secretary to Chairman and Chief Executive Officer

Aug 1993-Nov 1994

GMH is an international investment company with interests in banking, real

estate, hotel, pharmaceuticals, and communications industries. GMH has

grown to 120 companies and 11,000 staff.

o Screened calls and visitors requiring access to the CEO. Organized and

coordinated his itinerary, reorganized commitments, very frequent

travel arrangements (85% on his private jet).

o Ensured smooth operations, decision-making and problem solving during

his regular absences. Received, coordinated and prioritized incoming

information, contacts and situations. Performed office management

tasks.

o Independently answered to CEO's business and personal correspondence

in English, French, or Spanish. Solved problems concerning his

personal property in Portugal.

o Supervised/trained junior secretaries and receptionists.

o Co-organized the GMH 15th Anniversary celebration in Luxembourg,

attended by high dignitaries from Europe and the Middle East. Highest

protocol and etiquette rules were to be observed.

U.S. Department of Labor (DOL), Washington, D.C.

Labor Relations Specialist

Feb 1990-May 1992

EDUCATION/TRAINING:

1) Master of Arts in Modern Literature, Honors. Won full French government

merit scholarship. 1986-1989

Universit de Provence, France.

2) Bachelor of Arts in French Literature & Modern Languages:

Italian/Portuguese, magna cum laude 1980-1986

University of Puerto Rico. Won 1986 General Consulate of France's Prix

Moli re.

3) Dominant computer softwares and applications: Word, Excel, PowerPoint,

Outlook, Access, Adobe, Corel Draw, Visio, Paint, Open Office, SAP,

Salesforce, EtQ.

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