Customer Service Data Entry
Resume:
Ronald E. Zent
Long Beach, CA 90810
Phone 562-***-****
****.******@*****.***
General Office Support
Skills and Abilities
. Excellent customer service and communication skills
. Ability to prioritize assignments
. Self-motivated and well organized
Various Agencies, Long Beach and Other Areas, CA
2005-11
. Driver move various vehicles through auction lanes. Scanned and
Prepared documents for scanning and data entry, up to 800 documents
daily. Verified correct fees according to guidelines and ensured that
proper number of documents were batched together.
. Provided warehouse services for 14 months through Link Staffing in
Long Beach, CA. Packed items for shipping and unpacked items to be
stocked on shelves. Pulled orders from pick lists for shipping, and
implemented and monitored safety procedures to ensure efficient
operations.
. Passed a security background check including fingerprinting, credit
check, and general background.
. Served as a Poll Worker supporting Long Beach city elections, as well
as Los Angeles County elections for primaries and the Presidential
General Election.
H.R. Vance Maps, Long Beach, CA
1997-2004
Salesman
. Circulated among potential customers to build relationships and sell
merchandise.
. Contacted 75-100 individuals daily to inform them of new and updated
map products.
. Answered phones, directed calls and took messages, ensuring effective
communications.
. Operated office machines and handled UPS shipments.
. Performed inventory count on a regular basis, verifying product
availability.
Technical Skills:
. Microsoft Word, Excel and PowerPoint
. Microsoft XP Operating System, and Keyboarding
Education:
Santa Monica City College, Santa Monica, CA - Coursework in General Studies
and Art History
LA Trade Tech College, Los Angeles, CA - Chef Training
Long Beach City College, Long Beach, CA- General Coursework
Long Beach Adult School, Long Beach, CA - Computer Classes for Microsoft
Office Products
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