Training Operator
Resume:
Heidi Raesemann
San Diego, CA 92130
Summary of Key Qualifications
* *****’ experience as a Blue Force Tracker Computer Technician
Trained various BFT classes
Experienced with JCR, FBCB2 / BFT
Completed ESP’s FBCB2 University Courses
4 years military service as a U.S. Army Radio Operator & Maintainer, Computer repair MOS 31C
Central Texas College, 66 cumulative credit hours completed towards a Bachelors in Business
Administration
Possesses a SECRET military Security Clearance.
PROFESSIONAL EXPERIENCE
Engineering Solutions and Products Inc.
Reset Technician, May 2008 – Aug 2011
Logistic operations: (ILS) inventory and accountability; issuing to and receiving Line Replaceable units, and
oversees proper handling of all sensitive and CCI equipment.
Shipping and receiving of all equipment for all missions on Fort Bragg, NC.
Issuing vehicles and equipment, sending and receiving equipment using various DA forms.
Ensure all assets provided by the unit and the Program Manager are adequate to ensure smooth and timely
completion of the operations.
Provide assistance to the units via channels provided by the Global and Reset team as to potential usage
capabilities of the equipment being issued by conducting military unit briefings as necessary.
Conducts FBCB2 (Force XXI Battle Command Bri gade and Below) installation for various military platforms
Responsible for ensuring that the FBCB2 system is properly installed, the software is configured correctly,
and that the system is operational at time of delivery to the customer
Proficient in all aspects of Field Service Station operations; loading profiles, provisioning MT-2011 antennas,
running script, and locking and unlocking transceivers.
Coordinating at company, unit, and battalion levels.
Lead Installer at Ft. Bragg, NC
Mentored and trained other Installers and military troops.
Responsible for troubleshooting and system maintenance in accordance with supporting the Program
Manager’s established guidelines.
Responsible for providing operator level instruction and refresher training, Informal, for FBCB2 / BFT and
FBCB2 /EPLRS systems.
Field Service Rep, April 2007 – October 2007
Provided system administration and data base coordination between local and rotational units to ensure
synchronization of CTC’s and the rotational units systems
Coordinated training requirements and training results with management on a daily bases
Mentored to Unit Leadership on the BFT’s capabilities as well as performed system information briefings
Served as the primary unit point -of-contact for all FBCB2 related issues
Ensured that the unit systems were operational and ready for OIF / OEF rotations
Instructed unit personnel on specific operator tasks such as overlay management, map management,
mission data loader (MDL), and implementing / tracking software upgrades
Assisted with the development of training products, technical manuals & bulletins, and internal technical
reference documents
Developed, reviewed and edited training materials as requested, to include Operator New Equipment
Training, Unit Level Maintenance, and Digital Master Trainer Courses
Logistician, November 2005 – April 2007
Documented of all equipment issued using automated scanning system or manual issue forms
Conducted initial, property accountability and close out inventory of such commodities
Proper cargo preparation, loading, and securing procedures
Tracked administrative submission of expense reports for accurate accountability of travel and other mission
expense
Responsible for training new employees in the proper fitting, issuing, scanning, packing, inventory and
storage of new military equipment
Responsible for the accurate and timely processing of personnel through fitting of Army Combat Uniforms
Heidi Raesemann
Northrop Grumman, Missions Systems
FBCB2 / BFT Software Support T echnician, November 2007– April 2008
Instructed, tested, and analyzed the FBCB2/BFT, JCR (Joint Capabilities Release) software
Troubleshot, and analyzed network problems reported by test operators
Manned the PM FBCB2 Network Operations Center (NOC)
Trained Test Operators on the operation of the BFT / FBCB2 / AIC and other ABCS systems
Tested new databases, hardware, and software patches for all FBCB2 platforms
Loaded all test platforms with any new software in testing phases, and tracked and reported all outcome
Akal Security
Armed Security Officer, January 2005 – November 2005
Responsible for training new security officers on properly filing all documentation to include Accident report
Performed Guard duties at Access Control Points and Conducted in-depth vehicle inspections of all persons
Comcast
Communications Technician, September 2003 – July 2004
Repaired, maintained and installed Broadband internet in home and business offices
Maintained company vehicle, tools, equipment and Inventoried supplies and ordered as needed
Trained new installers with formal class in: Installation, repair and maintenance cable TV and Internet
United States Army -Honorable Discharged
Radio Operator & Maintainer, MOS 31C, August 1999 – August 2003
Proficient with the operations of the Single Channel Ground and Airborne Radio System (SINCGARS), the
Advanced System Improvement Program (ASIP) and the Precision Lightweight GPS Receiver (PLGR)
Completed operator training on both the Movement Tracking System (MTS) and FBCB2 systems
Responsible for training new installers in fabrication and installations
EDUCATION AND T RAINING
FBCB2 Support Level 100 and 200 Course
FBCB2 Leader OPNET Course 40HR
ESP Instructor / Trainer Certification, 40 hrs
FBCB2 Blue Force Tracking (BFT) Digital Master Trainer Course, BFT Course w/BFT-1. 120 hrs
FBCB2-Enhanced Position Location and Reporting System (EPLRS), 56 hrs
FBCB2 Unit Level Maintenance 40Hr
FBCB2 Field Service Station Course
JCR (Joint Capabilities Release) training, 16 hrs
BLT 2 Transceiver Training Emulator training, 8 hrs
High Capacity Line of Sight (HCLOS) Operator Course, 40 hrs
Transceiver Management overview 8 hrs
Digital Topographic System (DTSS) 40 hrs
Single-Channel Ground-Air Radio System (SINCGARS) Operator training, 120 hrs
Enhanced Position Location and Reporting System (EPLRS) Operator training, 120 hrs
Earth Resources Data Analysis System (ERDAS) 40 hrs
Basic Computer Networking Course, 40 hrs
Computer Networking Class 4 College credit Hours
SERE training level 100
T echnical Proficiencies
Platforms: Windows® 95/98/NT/2000/XP/7, LINUX
Networking: Wireless Networking, TCP/IP, VOIP telephone configuration
Tools: Microsoft® Office Suites, Adobe Acrobat
Awards and Certificates
The Army Commendation Medal
The Good Conduct Medal
Anti-Terrorism training
Certificates of recognition from various units.
Military vehicle Driver operator license (HWMMV – Heavy FMTVs) Fork Lift License
TIGR and CIDNE
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