Manager Service

JEANNETTE F. GARCIA

*** ** ****

Natalia, Tx. ***59

Cell- 210-***-****

Objective: An interesting position with a growing company

Experience:

Homewood Residence at Castle Hills

San Antonio, Tx.

Dining Service Coordinator

May 2003 to Present

. Plans, directs, and coordinates activities of the dining services

department, and provides food services for residents and employees.

. Establishes departmental regulations and procedures in conformance

with administrative policies. Develops standards for organization and

supervision of dining services. Maintains quality dining services

within the prescribed budget.

. Determines quality and quantity of food required; plans menus and

controls food costs.

. Prepares food (including sauces, cold foods, fish, soups and stocks,

meats, vegetables, eggs and other food items) according to the menu in

a safe, sanitary manner.

. Works closely with regional dining services when necessary to ensure

meals meet the nutritional requirements of the residents.

. Oversees the food preparation and cooking, to ensure meals are

prepared according to company standards.

. Prepares cleaning schedule, production worksheet and staff schedules.

. Maintains inventory of food and nonfood items.

. Orients and trains new employees in department; effectively delegates

authority to dining services staff to ensure effective flow of

materials and services.

. Develops and directs cost control system; prepares and submits

department budget to my Regional Director, and Executive Director.

. Provides nutrition education and counseling for residents; presents

dining services education program to dining services and other staff

as needed.

. Ensures safe work procedures are developed and followed, to include

those relating to employee injuries, prevention, and infection

control.

. Responsibilities may include interviewing, hiring, and training

employees; planning, assigning, and directing work; appraising

performance; rewarding and disciplining employees; addressing

complaints and resolving problems.

Jeannette's "Taste of San Antonio personal chef service & catering

Natalia, Tx.

Chef/Owner

April 2002-

. Coordinated food service activities.

. Estimated food and beverage costs, requisitioning and purchasing

supplies.

. Conferred with food preparation and other personnel to plan menus and

related activities.

. Does all preparation of food and presentation.

. Directed hiring and assignment of personnel

. Provided personalized service to all clients.

Saks Fifth Avenue Caf

San Antonio, Tx.

Food Service Manager

March 1998- March 2002

. Estimated Food and beverage costs, requisitioning and purchasing

supplies.

. Consistently met or exceeded our monthly and yearly sales plan.

. Expedited communication between upper level management and general

personnel.

. Conferred with food preparation and other personnel to plan menus and

related activities, such as dining room and banquet operations.

. Assisted in preparation of special catering events throughout the

store.

. Assisted subordinates and supervisors in identifying and resolving

problems.

. Directed hiring and assigning of personnel.

. Investigated and resolved food quality and service complaints.

. Reviewed financial transactions and monitored budget to ensure

efficient operation, and ensured expenditures stayed within budget

limitations.

. Provided personalized service to the executives in store, and on

corporate level.

. Responded to written and telephone requests for catering events

throughout the store.

Blue Star Brewing Company

San Antonio, Tx.

Training and Special Events Manager

April 1995- March 1998

. Restructured and improved not only the daily menu, but developed a new

catering menu for the banquet facilities.

. Delivered oral and written presentations for new hire training

classes.

. Responsible for all new hire training.

H.E.B. Broadway Central Market

San Antonio, Tx

Bakery Manager in charge of Production February

1994-March 1995

. Responsible for the production of the various breads and pastries to

be sent out to the floor.

. Responsible for filling special orders on a daily basis.

. Responsible for putting together the weekly work schedules.

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