Project Manager Management

LANCE CHRISTIANSEN

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PROJECT MANAGER

• Project Management • Leadership • Planning • Budgeting • Operations • Implementations

Innovative IS leader with over eight years of Meditech experience. Coordinated all operational, desktop,

network and application services associated with Meditech. Collaborated with executive team and end-users

to identify IT strategic direction for Meditech. Managed and implemented Meditech projects and initiatives,

many concurrently, to positively improve customer satisfaction. Partnered and communicated with

stakeholders to ensure continuous process improvement and smooth, seamless implementation of Meditech.

"Lance is a dedicated, hard-working and knowledgeable IT professional with great attention to detail and a

strong commitment to the success of the organization. During my tenure at West Valley Medical Center,

Lance demonstrated a strong work ethic, personal integrity, as well as amazing perseverance in managing

complex projects. He also maintained a very engaged work team and was respected by his staff and peers."

Terry Peoples, Director of Human Resources at Saint Alphonsus Medical Group

PROFESSIONAL EXPERIENCE

SIMPSON HUGHES FINANCIAL, Caldwell, ID Feb 2011 to Mar 2011

Project Manager - Contract

• Planned, designed, coded, tested, implemented and trained staff on custom MS Excel spreadsheet.

HCA - WEST VALLEY MEDICAL CENTER, Caldwell, ID May 2002 to Oct 2010

Director of Information Systems

• Lowered total cost of ownership by getting to mainstream Meditech.

• Converted all Meditech user names to company standard for single sign on.

• Implemented the print minimization initiative in Meditech to realize a $45,000 annual savings.

• Customized web-based Medicity drop box to reduce faxing and improve physician satisfaction.

• Created script to extract all admitted patients for PBX operators.

• Established annual capital and operational budgets for IT.

• Managed project portfolio and governance processes.

• Installed EHR system in clinics with direct interfaces to the Meditech system.

• Improved external access to patient records by launching web-based physician portal.

• Supervised the team within a matrixed divisional organization.

• Provided regular project status updates to executives, directors and stakeholders.

• Negotiated all large contractual purchases as well as commercial off-the-shelf products.

• Directed all IT staff resulting in an overall employee engagement score of 93% for the department.

• Served as the HIPAA Security Official.

• Enjoyed zero voluntary employee terminations during my eight and a half year tenure.

• Monitored daily operational activities to proactively address issues and ensure quick resolution.

• Positioned hospital for future financial growth by formulating and executing strategic plans for IT.

• Implemented numerous security and technical standards and procedures.

• Introduced auditing processes for monitoring government-imposed regulations like Sarbanes Oxley.

JABIL CIRCUIT, Meridian, ID Jul 2001 to May 2002

Senior Business Analyst

• Led systems analysis for all in-house software development and implementation rollouts in North

America.

MICRON ELECTRONICS INC., Nampa, ID Jan 1996 to May 2001

Manager of Information Systems, Project Manager, Business Analyst

• Managed a group of twenty information systems professionals including analysts, programmers, DBAs

and system administrators.

• Maintained and enhanced more than twenty intranet web sites.

LANCE CHRISTIANSEN

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• Developed the Finished Goods Inventory software to eliminate nightly batch routines and make data

available in real time.

• Developed web-based corporate organization charts with photos using TimeVision software. This saved

the company $125,000 per year in chart creation costs.

• Administered the analysis, design and development of SQL scripts used to purge old database

information. This resulted in shortening the conversion time by 83% thus saving the company $7,000,000

in potential lost sales revenue.

• Executed the development of an enterprise Work-In-Process (WIP) tracking application to replace a

complex application. As a result we reduced mistakes, improved user satisfaction and increased product

throughput by 75%.

• Coordinated the corporate Y2K efforts resulting in zero issues during the transition to the year 2000.

EDUCATION AND PROFESSIONAL DEVELOPMENT

MASTER OF TECHNOLOGY MANAGEMENT, Brigham Young University

BACHELOR OF SCIENCE, Brigham Young University

CERTIFICATES AND TRAINING

Project Management Professional (PMP) current Introduction to Leadership

Certified ScrumMaster (CSM) current Effective Teamwork

Meditech PCI Situational Leadership

Meditech NUR Selecting the Best

Meditech MIS DDI Targeted Selection

Software Project Management DDI Motivating Others

IT Project Management DDI Developing Others

Mastering the Requirements Process DDI Patients First

Directing, Controlling and Managing Projects DDI Conflict Resolution

Director of IS Healthcare Technology Creating a Service Culture

HIPAA Training Trust: Strengthening the Foundation

If Disney Ran your Hospital

Leading Staff through Change

AWARDS

• 2003 Pacesetters Award for exceeding productivity, patient satisfaction and annual goals

• Co-Inventor - Patent No. 5,591,332

• Three “Employee Suggestion” awards for innovative ideas that improved business processes

• Peers presented ‘On the Spot Award’ for going the extra mile

• Eagle Scout

PROFESSIONAL AND CIVIC MEMBERSHIPS

Project Management Institute, Western Idaho Chapter

ScrumAlliance

Boise BYU Alumni Chapter

BYU Management Society

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