Jeanette Crisafulli

Estero, FL *****

239-***-**** (H) or 239-***-**** (C)

abguhv@r.postjobfree.com

PROFILE

Skilled, experienced manager and leader with a passionate approach to HR as a valued

business partner. Projects personal and professional effectiveness with integrity,

versatility, sound judgment, expert knowledge, solid skills, confidence, compassion, and

sense of humor.

CAREER HIGHLIGHTS AND ACCOMPLISHMENTS

• Over 20 years professional HR management and generalist in non-profit, healthcare, retail, manufacturing,

and corporate environments within multiple locations and multiple states.

• Directed company realignment district-wide with positive impact. Initiated regulatory compliance to 100%.

• Keen knowledge of employment laws with outstanding employee relations and investigations skills. Highly

successful in resolution of complaints and disputes avoiding legal issues. Facilitates legal and fair hiring

and corrective action process and procedures. Counsels and supports management staff at all levels

regarding employment laws, policy, and management practices within a diverse environment.

• Operations Director with 30 million dollar state-wide non-profit dental health agency. Managed and

increased funding by 52%. Managed all aspects of 6 public health clinics serving 60,000 community

patients. Significantly increased revenue by revamping billing processes and office protocol for Medicaid

and obtaining grants allowing for additional staffing, equipment upgrades, expanded services, and staff

bonuses. Strong leadership influenced growth and change.

• Identify and recruit top talent within diverse and multi-location areas, onboarding and development of

professional and management staff. Training and coaching of staff at all levels. Influenced optimum

performance of management staff resulting in the promotion of 48 managers within one year at multiple

locations resulting in high success and retention rate.

• Benefits management, plan development and negotiations with insurance providers

• Events planning and coordinating of company and community social events promoting increased morale,

inter-department networking, and fund raising.

• Wrote and implemented policy and procedure manual in consultation with legal counsel. Development and

implementation of effective compensation and performance policy with positive impact.

• Created and developed supported employment program serving 4 counties in accordance with ADA.

Program continues to be utilized as model program for rural communities throughout WNY.

WORK HISTORY

Sales Director (Temporary Position)

Best Group Tours, Naples, FL 12/10 – present

Managing sales and coordinating large group travel tours including international cruises and bus tours

District Human Resource Generalist 1/07 – 9/10

Winn-Dixie, West Coast, FL

HR generalist, talent management, employee relations, 21 locations within 9 counties, 2,000 employees

Provider Relations Representative 8/06 – 1/07

Community Health Partners, Naples, FL

Provided as liaison and training coordinator for physicians, insurance providers, and patients

HR Consultant – Self Employed 5/05 – 8/06

Naples, FL

Provided HR consulting services and short term project management for small business.

Resume, Crisafulli, pg2

Human Resource Director

Jewish Family Service of Colorado, Denver, CO 2/04 – 3/05

Managed all facets of HR functions within multiple locations.

(Relocation to Florida)

Recruiter and Talent Manager 3/02-1/04

Counseling Services, Inc, Saco, ME

Talent management and recruitment of licensed, professional staff.

(Return to Colorado)

Operations Director 5/99 – 3/02

Center For Community Dental Health, Portland, ME

Management of all facets of 6 public health clinics statewide .

Human Resource Director 1/98 – 5/99

Northern Lights Enterprises, Wellsville, NY

Developed all aspects of HR dept. to accommodate rapid company growth.

(Relocation to Maine)

Attended Denver Paralegal Institute, Denver Colorado 8/97 – 1/98

Specializing in Employment Law

Regional Human Resource Director / Program Director 6/91 – 8/97

Southern Tier Environments for Living, Inc, Jamestown, NY (STEL)

Served a dual role as HR director and program director within mental health agency. Provided HR leadership and

direction as well as created new supported employment programs, writing grants and receiving state funding for

operation within 4 counties. (Relocation to Colorado)

EDUCATION

Masters Degree

American Institute of Holistic Studies

Birmingham AL

Bachelors Degree in Management

State University of NY at Buffalo

Paralegal Practice

(Specializing in employment law)

Denver Paralegal Institute, Denver, CO

COMMUNITY WORK and MEMBERSHIPS

Board of Directors, Executive Committee

Chair, HR and Finance Committee, Counseling Services, Inc, Saco, Maine

Board of Directors, Vice President

Mental Health Association, Chautauqua County, NY

Board of Directors, President

Volunteer Resource Association, Cattaraugus County, NY

SHRM (Society for Human Resource Management) Member

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