Customer Service Sales

**** ****** ******

Memphis, TN ***** 901-***-**** ********@********.*** Destine' M.

Griffin

Objective Challenging position in customer service for a

persuasive communicator and creative problem solver

with a strong ability for sales and a willingness

to take the initiative.

Experience 2007- Current Terminix Memphis, TN

Customer Service/ Lead Entry

Assisting New Prospect in their selection of

services and what it offers.

Build a loyal customer base by creating long-term

relationships.

Scheduling appointments and dealing with account

concerns.

Crossing selling to promote other services.

Instrumental in implementing changes to protocols

2004 - 2007 Advanced Services Inc. Memphis, TN

Customer Service

Troubleshooting for General Electric Appliances.

Coach New hires to achieve their monthly goals.

Outbound calls to offer customer parts or technical

support for appliances.

2002-2004 Radio Shack Memphis, TN

Sales Associate/ Key Holder

Assisted with managing 6 employees when manager

wasn't available.

Administered payroll, daily reports, and weekly

scheduling using excel.

Achieve or exceed sales and profit targets.

Manage the day to day operations of the business

Serving and selling to multiple customers

Education Current Southwest Tennessee Community College

Memphis, TN

Business/Psychology

Computer Skills Microsoft Word, Excel, and PowerPoint, WPM 50, KPH

11000 and Internet

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