Customer Service Administrative Assistant
Resume:
Anthony E. Raco
*** ******* **** *****, **********, NY 12189
E-mail: *.******@*****.***
SKILLS:
. Strong interpersonal skills
. Excellent Customer-service skills
. Microsoft Word, PowerPoint, Excel, and Access.
. Excellent communication and organizational skills
. Great team player and hard worker
BUSINESS EXPERIENCE & ACCOMPLISHMENTS:
Carrabba's Italian Grill, Latham, New York 12110
February 2011-Present
Server
Present an inviting dining service to every guest as well as quality guest
satisfaction. Duties include helping with menu suggestion, suggestively
selling of various menu options, helping other team members and management,
and providing a great atmosphere for every one.
Friendly's Restaurant, Latham, New York 12110
Server
September 2008-Present
Provide dining service and guest satisfaction for the restaurant. Duties
included control reservations, helping in menu development, guiding staff,
and serving as a representative of restaurant to the people.
Internship
New York State Office of the Attorney General
February 2010-April 2010
Albany, New York 12201
Office Assistant
. Logged in daily mail
. Conducted mail runs throughout various buildings
. Filed documents chronologically
. Updated files over the office database
Internship
Spectrum Technologies, Schenectady, New York 12305 May
2008-August 2008
A Division of Argo Turboserve Corporation
Administrative Assistant
. Filed customer's Purchase Orders
. Created Job Books for Purchasing Manager
. Scanned Customer's Purchase Order into shared database
. Reviewed and updated Purchase Order Status database
. Called customer's Purchasing Representatives to confirm receipt of
various documents.
Boston Market Corporation, Latham, New York 12110
An affiliate of Sun Capital Partners Incorporation, Boston Market is a
leader in the fast-casual dining industry with annual sales exceeding $462
million.
Guest Service Supervisor
August 2006-May 2008
Accountable for recruiting, training and developing crew members that
consistently ensure every customer leaves happy.
. Developed leadership/interpersonal skills through shoulder-to-shoulder
learning,
self-learning and formal classroom training.
. Supervised 8-10 crew members.
Crew Member May 2004-July
2006
. Joined the company as a crew member and became part of a team
providing excellent customer service and high-quality food in a clean,
friendly and exciting atmosphere.
ACCOMPLISHMENTS:
Registered NYS Security Guard
EDUCATION:
State University of New York at Albany
Currently attending
A.A.S. - Criminal Justice - May 2008
Hudson Valley Community College, Troy, NY
REFERENCES:
-Furnished upon request
Contact this candidate