Manager Sales
Resume:
Mark Zamprelli
*** ***** *****, *******, *******. 30024
*********@*******.***
SUMMARY OF QUALIFICATIONS
General Manager
* Established marketing platforms that resulted in a 27% increase in sales
to 1.83 million through Q3 of 2010. This was achieved via business to
business, networking and cold call efforts producing valuable
relationship building and the opportunity to present an augmented pricing
structure that gained widely favorable acceptance.
* Structured and installed operational policies and procedures that
produced a net operating profit enhancement of 34% (from 14.7%, fiscal
2006 to 23% through Q3 2010).
* Installed a Human Resources/Compensation structure which included the
presentation of an Associate Handbook that was successful in reducing
associate turnover by 58%.
District Manager
< Grew the Atlanta District from 6 to 23 stores, with sales in excess of
$90 million, during an aggressive growth period. This increased market
penetration, along with improved operations, helped expedite the exit of
major competition.
< Successfully identified, recruited and provided training to the
management talent that fueled this rapid expansion and subsequent
succession planning initiatives.
< Achieved high level growth in the Services (high margin) portion of the
business model. The Atlanta District ranked 3rd out of 84 districts
sustaining +20% increases for a seven year period.
< Delivered district profit and loss performance ranked 9th in the
company, 2nd in the Southeast Region in terms of overall sales and net
profit.
< District delivered excellent matrix scores related to internal audits,
customer satisfaction and operational excellence dashboards.
PROFESSIONAL EXPERIENCE
General Manager - J&W Enterprises, LLC, Lawrenceville, GA - June 2007 to
Present
* Guidance of office and field operations for Asset Management company,
specializing in assisting real estate agents and banks in the
preservation and rehabilitation of REO properties. Position reports
directly to the president.
* Foster new business relationships with clients, new and existing, by
networking at various real estate conventions in Georgia.
* Developed a competitive price structure that not only gained the company
an increase in assignment approvals, but was also geared to more
efficient and profitable cost controls.
* Direct oversight to insure timely and quality completion and delivery of
services along with accounts receivable oversight.
District Manager - Petsmart Inc. - May, 1989 to June, 2007
* February 1994 - Promoted to District Manager for the Atlanta District
which included a total of 13 stores in greater Atlanta (6), South (4) and
North Carolina (3). This total eventually increased to 23 stores in
Atlanta with the addition of 17 new store openings.
* February 1991 - Promoted to Market Coordinator with pre-opening and
operational responsibilities for six stores in the Denver area.
* May 1989 - Joined Petsmart as Store Director in Denver, Colorado to open
the sixth retail location that has since expanded to nearly 1150 stores.
Achievements:
* Member of the "Field Advisory Board" - quarterly meeting participation in
Phoenix to develop efficiencies and approach to all facets of the
business.
* Opened the first Pet Hotel (play and boarding) facility in Georgia.
* Opened and developed the first in-store Pet Grooming center for the
Company.
* Recognized as "Top Producer" as Store Director for 4 consecutive years.
* Awarded the President's Award as Store Director of the year, 1993
* Creation and analysis of budgets with resulting profit and loss delivery
and reporting to Senior level.
* Developed policies and procedures relating to field operations and
interaction with store support and the customer.
* Collaborated, marketed and tested new products with vendors as a means to
gain revenue share and develop valued partnerships.
* Effective communicator and facilitator in terms of team building both
internally and externally.
* Successfully led corporate team assigned to merger activity with
competitor, Petstuff. This included conversion of 47 stores, from Boston
to Miami, to the Petsmart format.
EDUCATIONAL BACKGROUND
< FMLA (Family Medical Leave Act) training
. Workplace Diversity, Sexual Harassment Training
. Microsoft Office Training
. Dale Carnegie Public Speaking Diploma
. Attended Red Rocks Community College Denver - Business Administration
References available upon request
Mark Zamprelli
480 Shore Drive, Suwanee, Georgia. 30024
*****@********.***
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