Sales Accounting

Diane L. Stephens, CPA, MBA

**** *** *****, **********, ** 37777

865-***-**** **************@*********.***

Summary Profile

Financial professional experienced in service and manufacturing operations,

specializing in growth strategies, as well as organizational restructuring.

Developed and supervised corporate accounting and financial analysis

functions, including monthly close process, budgeting and development of

financial models, procedures and internal controls. Proficient in Microsoft

Office, Great Plains, Peachtree and various fully-integrated accounting

systems.

Education

Master of Business Administration, 1992 University of Tennessee, Knoxville,

Tennessee

Bachelor of Arts: Accounting, 1987 Transylvania University, Lexington,

Kentucky

Professional Experience

Sun Coke Energy/Sunoco, Knoxville, TN May 2006-

May 2011

Senior Accountant

Responsible for financial reporting and set-up of systems for the first

international plant in the division, located in Brazil with additional

reporting responsibilities for four plants in the U.S. with revenues of

over $1 billion.

. Data validation and assistance with financial system conversion.

. Preparation and review of balance sheet reconciliations.

. Streamlined the payroll posting and accrual process for all plants in

the division.

. Responsible for fringe benefit reserves and assisting the actuarial

with reserve calculations.

. Documentation of Internal Controls and compliance with Sarbanes Oxley.

. Responsible for Quarterly Flux analysis and reporting to Sunoco.

InsLogic/Capital One Insurance Services, Oak Ridge, TN

2003-2006

Controller

Supervision of Financial Reporting and all accounting and finance functions

in a start up insurance brokerage service that targets insurance selling

opportunities through powerful Brand Partners with revenues of $12 million.

. Provide guidance and develop procedures for the accounting department

and act as a liaison for our joint venture partner.

. Supervision of the financial analyst and the development of production

reports and performance matrices for the sales staff.

. Responsible for directing internal and external audits and tax

compliance in the U.S. and Canada.

. Implementation of reconciliation procedures in the licensing and

fulfillment departments.

Daikin Drivetrain Components Corporation, Mascot, TN

2003

Accounting Supervisor

Responsible for supervising Accounts Payable, Accounts Receivable and

Payroll in the U.S. division of a Japanese company with $50 million in

revenues.

. Responsible for month end close, maintaining the general ledger,

balance sheet reconciliations, treasury functions and cash flow

projections.

. Accountable for Federal and State Tax filings including preparation of

returns and tax compliance and research.

. Implemented internal control procedures and processes to improve the

efficiency and accuracy of financial reporting.

. Involved in year-end audit review and responsible for preparing the

financial statements and related footnotes.

Diane L. Stephens, CPA, MBA

Page 2

Travelers Insurance, Knoxville, TN

Director of Financial Analysis

2000-2002

Responsible for all accounting and finance operations, including measuring,

reporting and making recommendations to improve the financial performance

of the Direct Marketing division with revenues of $120 million.

. Supervised and contributed to the professional development of two

financial analysts in two sites and integrated the staff and tasks in

the sales and service operations.

. Developed financial scorecards to track and compare performance

metrics across multiple sites and ensured that all management reports

were completed accurately and timely for division management, senior

management and corporate finance.

. Directed a team to design sales contests and validate the financial

payback upon completion of a contest and recommended workflow

improvements for sales counselors and support personnel to increase

productivity and reduce expenses.

. Received the 2001 Vice-President's MVP award for developing a

comprehensive restructuring plan to support a strategic business

decision in the division.

. Served as the finance leader on a team to establish benchmarks and

develop process improvements and best practices across sites.

Travelers Insurance, Knoxville, TN

Senior Financial Analyst

1997-2000

Established the goals and objectives for this newly created position with

reporting responsibilities to the Chief Financial Officer, Senior Vice-

President of Operations and field office Call Center Vice-Presidents.

. Assisted in the development of incentive compensation models resulting

in a 30% decrease in incentive cost per policy and a 30% increase in

sales per consultant.

. Developed and maintained capacity planning models as the division

expanded from two sites to four sites and from 300 to 800 employees.

. Responsible for administering a $45 million Telemarketing budget for

all sites, including developing standard costs, monthly financial

reporting, sales and variance analysis.

. Prepared cost benefit analyses and completed economic reviews of

capital expenditures and direct mail campaigns.

. Established internal controls, documented procedures and created audit

guidelines for payroll transactions related to salary and incentive

compensation.

. Participated in month end close by preparing general journal entries

and providing account reconciliations.

Western Reserve Products, Inc., Gallatin, TN

1996-1997

Assistant Controller

Supervised ten employees in Accounts Receivable, Accounts Payable, Payroll

and Human Resources at this manufacturer of decorative doors and windows

with revenues of $60 million and plants and warehouses in the United

States and Mexico.

. Provided sales, marketing and production analysis for the plants,

warehouses, call center and home office.

. Directed month end close, prepared accrual entries, maintained the

general ledger and completed balance sheet reconciliations.

. Assisted in the installation of a fully integrated accounting system

and a computerized time and attendance system resulting in a 25%

reduction in salary expense.

. Responsible for administration of employee benefit plans and the

coordination of income, sales, payroll and property tax filings.

. Supervised and directed semi-annual physical inventories and

interfaced directly with outside auditors during physical inventory

and year-end audit work

Diane L. Stephens, CPA, MBA

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Centeon Bio-Services, Inc., Knoxville, TN

1989-1996

Financial Analyst

Provided production cost analysis and developed standard costs for thirty-

two plasma donation centers across the United States, as well as a central

supply warehouse and laboratory with revenues of $180 million, in a

division of Armour Pharmaceutical Corporation.

. Responsible for preparing financial statements, budgets and forecasts.

. Evaluated the cost/benefit of capital projects utilizing net present

value and payback models.

. Supervised bank account reconciliations and physical inventory and

automated the disbursements process resulting in a 62% improvement in

accuracy.

. Implemented a computerized inventory system for the central supply

warehouse and automated the tracking of capital project & fixed asset

spending.

Price Waterhouse, West Palm Beach, FL

1987-1989

Tax Accountant

Responsible for the preparation of federal, state and expatriate returns

for corporations, partnerships and individuals in a big-eight accounting

firm with office utilization of 110%.

Winburn Mitchum, Lexington, KY

1986-1987

Tax Accountant

Provided all major accounting services to businesses in Kentucky, including

the preparation of tax returns, payroll reports, computerized bookkeeping

services and financial statement preparation for sole proprietors,

corporations, partnerships and non-profit organizations.

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