Customer Service Medical

Tara R. Morton

**** ************ ****** . ******, *** York 14904

607-***-**** . 607-***-**** (cell) . ************@*****.***

Objective Seeking a position within a medical environment. Bring to your

organization qualifications and competencies in the areas of:

Medical Billing & Coding Dependability

Medical Terminology Ability to Work Independently

or as a

Customer Service/Communications Team Player

Computer Applications/Recordkeeping Willing to Pursue

Training Opportunities

Education Corning Community College, Corning, New York

Billing & Coding Specialist - N.H.A. Certified, June 2009

. Major Curriculum: CPT, ICD-9-CM & HCPCS Coding

Systems; Medical Terminology; Insurance Billing

(Government & 3rd Party)

GST BOCES, Elmira, New York

Certified Nurse's Aide, 2007

Medical

Environment Certified Nurse's Aide

. Assisted patients with all aspects of daily living skills

assuming sole accountability for up to six individuals

while working in a team environment to ensure quality and

compassionate care.

. Monitored/reported behavioral, health or eating changes

and prepared daily accurate and timely documentation of all

activities.

. Interacted extensively with professional health care

staff, patients and patient families and friends.

Chemung County Nursing Facility, Elmira, NY, 2007 to 2010

Bethany Village, Horseheads, NY, November 2006 to 2007

Customer Service

Background Telephone Survey Representative

. Interact, via telephone, with publication subscribers to

provide renewal assistance and to apprise of promotionals.

. Utilize computer to maintain detailed records of each

contact.

American Customer Care, Elmira, NY, 2011 to present

Customer Service Representative

. Provided direct customer assistance in the location and

selection of merchandise.

. Maintained store appearance and set-up displays.

. Operated cash register handling all payments and returns.

Balanced shift-end receipts.

Kauffmans, Arnot Mall, Horseheads, NY, 2004 to 2005

Other

Employment Prior to and post high school graduation, two years, worked at

Burger King handling a diversity of responsibilities, including

front end operations. Between 2002 and 2004 served as a

Reconditioner/Auto Detailer for State Line Auto Auction,

Waverly, NY.

References Furnished Upon Request

******.******@*****.***

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