Denise DiMatteo
**** ******** *****, **********, ** 60565
H: 630-***-****
C: 630-***-****
E-Mail: ********@*******.***
Career Summary
Strategically focused, results orientated Human Resources leader with a proven track record of success in high volume
multi-unit markets. Highly motivated, energized leader with demonstrated strengths in creating innovative and practical
business solutions designed to build the Human Capital of the organization. Consistently supports the growth,
development and succession planning across the Zone structure. Detail oriented professional with strong analytical skills
who excels in developing and maintaining positive and productive partnerships. A self starter with excellent
communication, decision-making, planning and interpersonal skills, enjoys challenges in an ever changing business
environment.
Core Competencies
Talent Acquisition Strategies Organizational Development Staffing Strategies
Succession Planning Recruitment and Retention Builds Positive Relationships
Associate Relations Compensation Strategies Training and Development
Business Experience.
T.J. Maxx / Division of TJX Companies, Inc 1999 - 2011
Recruitment Manager
Zone Level – 2 Regions, Midwest and Pacific Coast, 21 Districts, 224 stores 2007 – 2011
Regional Level – Midwest Region, 9 Districts, 85 stores 1999 - 2007
Analyze Attrition Trends, Time-to Fills and Talent Gap. Strategize routinely with Regional and District
Managers to develop staffing and recruitment strategies.
Improved Management Attrition 2010: 8.31% v 8.4% LY; 2009 ranked #1 in Chain.
Participate in Zone talent discussions, supporting a consistent approach to regional talent review, and
ensuring that diverse candidates were sourced for every opening. Utilized existing talent grids and
succession plans to source/suggest candidates for openings.
Selected by AVP of HR, as committee member with L & D Department to develop training modules focused
on Talent Gap Analysis, Sourcing, Interviewing and Assessment Selection. Facilitated workshop to District
Managers; provided training and additional facilitation support to deliver to Store Managers.
Co-hosted meeting, with Home Office liaison, engaging leadership from multiple TJX chains, to enhance
communication and sharing of Community Employment Resources.
Lead team of Store Managers to educate and communicate value proposition of developing partnerships with
Community Based Organizations.
o 2009 and 2010 – Zone achieved highest Payroll Savings Dollars in the Chain.
o 2010 – Zone had an 57% increase in Payroll Savings Dollars over 2009, contributing over $1
million to bottom line
Represented T.J. Maxx Field Staffing as attendee at US Business Leadership Conference. USBLN’s focus is
on hiring, retaining and promoting workers with disabilities.
Develop an active relationship with DECA and Collegiate DECA by participating at State, Regional and
International events.
Achieve store staffing levels for all New Store Openings by partnering with District Managers to execute
recruitment strategies.
Toys “R” Us
Assistant Human Resource Manager - Midwest Region, 6 Districts, 62 stores 1994 - 1999
Planned and facilitated workshops to field including: Management Skills, LIFO®, and Diversity training programs.
Developed and facilitated Train the Trainer Interviewing Skills program for Store Managers to enhance their skills
and ability to recruit and interview Supervisor and Manager Level hires.
Lead team of Store Managers to develop recruitment and retention strategies for Seasonal hiring, resulting in
successful store staffing, a 13.1% reduction in turnover and a cost savings of over $1 million.
Assisted in developing a minority mentor group which included network events, personal coaching programs and
company involvement within the community. Achieved decreased minority management turnover, increased
applicant flow and branded TRU as the first career choice for minorities.
Selected to serve on 2 corporate committees. Worked with members nationally as well as from other divisions
(Babies “R” Us and “Kids “R” Us) to create and launch a cross divisional internship program.
Gained commitment of District managers on strategic program to enhance Corporate Branding at College level, to
include strong presence on campus of partnership schools, Job Fairs, Internship programs, Extremes Career Events,
scholarship program, panel discussions and on-campus interviewing.
Directed District and Store management on state and federal employment laws, company employment policies and
consistent regional practices.
Conducted research, investigation and subsequent action on all internal/external requests for information involving
sexual harassment and other EEO complaints/lawsuits.
Administered all associate relations events, contests and rewards programs.
Additional Positions Held prior to 1994:
Field Operations Training Specialist
Store Director
Operations Manager
Education and Professional Development
Bachelor of Science, Northern Illinois University
AIRS Certifications:
CIR (Certified Internet Recruiter)
ACIR (Advanced Certified Internet Recruiter)
CDR (Certified Diversity Recruiter)
Training Workshops:
Leading with Impact (Proteus International, Inc)
Being a Strategic Thinker (AMA)
RMM – Retail Multi-Unit Management (MOHR Access)
SpeedReading People (Toomey Consulting)
Certified Trainer of Corporate Programs:
Hiring for Performance
Effective Management Skills
Workforce Diversity Program
Licensed as a LIFO® (Life Orientations Theory and Practice) Trainer – Stuart Atkins, Inc.
Training the Trainer – Fred Pryor Seminars
Attended TJX Recruiter Exchange and Total Recruiting Symposium 2010
Attended US Business Leadership Network (USBLN®) Conference 2010
Member of the Society for Human Resource Management