Manager Management

Denise DiMatteo

**** ******** *****, **********, ** 60565

H: 630-***-****

C: 630-***-****

E-Mail: ********@*******.***

Career Summary

Strategically focused, results orientated Human Resources leader with a proven track record of success in high volume

multi-unit markets. Highly motivated, energized leader with demonstrated strengths in creating innovative and practical

business solutions designed to build the Human Capital of the organization. Consistently supports the growth,

development and succession planning across the Zone structure. Detail oriented professional with strong analytical skills

who excels in developing and maintaining positive and productive partnerships. A self starter with excellent

communication, decision-making, planning and interpersonal skills, enjoys challenges in an ever changing business

environment.

Core Competencies

Talent Acquisition Strategies Organizational Development Staffing Strategies

Succession Planning Recruitment and Retention Builds Positive Relationships

Associate Relations Compensation Strategies Training and Development

Business Experience.

T.J. Maxx / Division of TJX Companies, Inc 1999 - 2011

Recruitment Manager

Zone Level – 2 Regions, Midwest and Pacific Coast, 21 Districts, 224 stores 2007 – 2011

Regional Level – Midwest Region, 9 Districts, 85 stores 1999 - 2007

Analyze Attrition Trends, Time-to Fills and Talent Gap. Strategize routinely with Regional and District

Managers to develop staffing and recruitment strategies.

Improved Management Attrition 2010: 8.31% v 8.4% LY; 2009 ranked #1 in Chain.

Participate in Zone talent discussions, supporting a consistent approach to regional talent review, and

ensuring that diverse candidates were sourced for every opening. Utilized existing talent grids and

succession plans to source/suggest candidates for openings.

Selected by AVP of HR, as committee member with L & D Department to develop training modules focused

on Talent Gap Analysis, Sourcing, Interviewing and Assessment Selection. Facilitated workshop to District

Managers; provided training and additional facilitation support to deliver to Store Managers.

Co-hosted meeting, with Home Office liaison, engaging leadership from multiple TJX chains, to enhance

communication and sharing of Community Employment Resources.

Lead team of Store Managers to educate and communicate value proposition of developing partnerships with

Community Based Organizations.

o 2009 and 2010 – Zone achieved highest Payroll Savings Dollars in the Chain.

o 2010 – Zone had an 57% increase in Payroll Savings Dollars over 2009, contributing over $1

million to bottom line

Represented T.J. Maxx Field Staffing as attendee at US Business Leadership Conference. USBLN’s focus is

on hiring, retaining and promoting workers with disabilities.

Develop an active relationship with DECA and Collegiate DECA by participating at State, Regional and

International events.

Achieve store staffing levels for all New Store Openings by partnering with District Managers to execute

recruitment strategies.

Toys “R” Us

Assistant Human Resource Manager - Midwest Region, 6 Districts, 62 stores 1994 - 1999

Planned and facilitated workshops to field including: Management Skills, LIFO®, and Diversity training programs.

Developed and facilitated Train the Trainer Interviewing Skills program for Store Managers to enhance their skills

and ability to recruit and interview Supervisor and Manager Level hires.

Lead team of Store Managers to develop recruitment and retention strategies for Seasonal hiring, resulting in

successful store staffing, a 13.1% reduction in turnover and a cost savings of over $1 million.

Assisted in developing a minority mentor group which included network events, personal coaching programs and

company involvement within the community. Achieved decreased minority management turnover, increased

applicant flow and branded TRU as the first career choice for minorities.

Selected to serve on 2 corporate committees. Worked with members nationally as well as from other divisions

(Babies “R” Us and “Kids “R” Us) to create and launch a cross divisional internship program.

Gained commitment of District managers on strategic program to enhance Corporate Branding at College level, to

include strong presence on campus of partnership schools, Job Fairs, Internship programs, Extremes Career Events,

scholarship program, panel discussions and on-campus interviewing.

Directed District and Store management on state and federal employment laws, company employment policies and

consistent regional practices.

Conducted research, investigation and subsequent action on all internal/external requests for information involving

sexual harassment and other EEO complaints/lawsuits.

Administered all associate relations events, contests and rewards programs.

Additional Positions Held prior to 1994:

Field Operations Training Specialist

Store Director

Operations Manager

Education and Professional Development

Bachelor of Science, Northern Illinois University

AIRS Certifications:

CIR (Certified Internet Recruiter)

ACIR (Advanced Certified Internet Recruiter)

CDR (Certified Diversity Recruiter)

Training Workshops:

Leading with Impact (Proteus International, Inc)

Being a Strategic Thinker (AMA)

RMM – Retail Multi-Unit Management (MOHR Access)

SpeedReading People (Toomey Consulting)

Certified Trainer of Corporate Programs:

Hiring for Performance

Effective Management Skills

Workforce Diversity Program

Licensed as a LIFO® (Life Orientations Theory and Practice) Trainer – Stuart Atkins, Inc.

Training the Trainer – Fred Pryor Seminars

Attended TJX Recruiter Exchange and Total Recruiting Symposium 2010

Attended US Business Leadership Network (USBLN®) Conference 2010

Member of the Society for Human Resource Management

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