Objective Obtain a position within a Human Resources division that will
challenge my skills and lead to career advancement.
Summary of Excellent human resources background and skilled in office
Qualificatio organization. Experienced in employee screening, evaluation and
ns employee orientation (to include payroll and benefits). Pleasant
professional demeanor, able to effectively work with vendors,
employees and the public. Fluent in English and Spanish.
Work HR/Office Manager Cacophony July 2009 -
Experience Group, LLC. Hialeah, FL Present
Responsible for seventeen general office employees
daily work assignments and schedules
Process timesheets and generate bi-weekly payroll
Process all accounts receivable and payable through
Quickbooks
Review employment applications, interview
applicants and process new hire
paperwork/orientation
Implemented Employee Policy and Procedure manual
Recruitment Specialist Royal May 2001 - July
Caribbean Cruise Lines, Miami, FL 2008
Consolidate monthly recruitment reports from global
recruiters
Coordinate applicant travel/hotel itinerary and
schedule interviews for shipboard managers
Processed hour for hourly employees on the Kronos
system.
Process expense reports for all applicants
Initiate background investigations & reference
checks
Assist candidates with obtaining B1B2 Visas and C1D
Visas
New hire benefit orientation
Responsible for resolving everyday issues for 3000+
employees
Coordinate open house job fairs for several
departments
Client Service Specialist, April 1997 -
ADP Total Source, Miami, FL May 2001
(formerly the Vincam Group)
Responsible for resolving everyday issues for 15+
clients and 1000+ contract employees
Direct on-site contact with clients and employees
Verify all new hire files all complete
Process criminal and driving record background
investigations
Review monthly reports for Alien Expiration,
Benefit Alert, Seniority and EEOC
Mail out benefit packages and review and enter upon
their return
Process Unemployment reports and submit to
Unemployment Office
General Office Clerk III, Sept. 1992 -
John Alden Life Insurance, Miami, FL April 1997
Process time sheets for 2500+ employees
Run all payroll reports (docking, no time sheet,
holiday)
Complete date entry of vacation, floating & sick
time balances
Complete verification of employment
Assist with yearly open enrollment
Education Selecting and Interviewing, October 2003
RCCL, Miami, FL August 2002
Connecting with Customers Workshop, June 1999
RCCL, Miami, FL 1998
H/R Administration Certificate, Florida 1998
International University, Miami, FL 1998
Customer Satisfaction Skills,
Vincam University, Miami, FL
Employment Law Update I & II,
Vincam University, Miami, FL
Train the Trainer,
Vincam University, Miami, FL
References:
Mr. Angel Cachinero
Real Estate Agent
Cacophony Group, LLC.
2400 West 84 Street Suite 11
Hialeah, FL 33016
Office: 305-***-****
Relationship: Coworker from July 2009 - Present
Mr. Tyler Bruce
Manager, Hiring Partner Network
Royal Caribbean Cruise Lines
1050 Caribbean Way
Miami, FL 33132
Office: 305-***-****
Email: ******@****.***
Relationship: Immediate supervisor at RCCL Global Talent Acquisition from
January 2008 until July 2008.
Ms. Ana Callava
Global Talent Acquisition Manager
Royal Caribbean Cruise Lines
1050 Caribbean Way
Miami, FL 33132
Office: 305-***-****
Email: ********@****.***
Relationship: Immediate supervisor at RCCL Shipboard Management Team from
September 2006 until January 2008.
Ms. Maria R. Del Busto
Global Chief Human Resources Officer & Vice President
Royal Caribbean Cruise Lines
1050 Caribbean Way
Miami, FL 33132
Office: 305-***-****
Email: ******@****.***
Relationship: Director of HR and RCCL Employee Service Center from May
2001 until September 2006.