Customer Service High School

Location:

Posted:

August 27, 2011

Thomas J. Welsh III

E-mail address: *********@*******.***

Objective: My objective is to pursue a career that allows me to show my different skills and

characteristics. I have a desire to work well and participate regularly in the career atmosphere. As a

sociable person with a team effort I have the leadership skills in hand for the company's professional

environment.

Educations:

2002-2006 High School Diploma, Cheltenham High School (Architecture)

Experience:

08/2009-Present Aircraft Petroleum Technician (Skytankting)Responsible for fueling and servicing

aircraft and the safe and efficient operation of equipment used in fueling aircraft in an exterior work

environment that involves diverse weather conditions. Class B driver license.

06/2008-08/2009 Car Porter/Lot attendant, (Sussman Honda)

Provided guest with information in accordance with the Dealership’s mission statement; brand and goals,

specifically: exceeding the expectations of the guests by providing friendly, enthusiastic and courteous

services. Work accurately and cheerfully under pressure. Excellent customer service skills; (communicate

effectively with visitors, supervisors and co-workers). Adapt to changes in weather. Work with a

professional appearance and manner.

02/2008-11/2008 Security Officer, (Allied Barton Security Services)

Highly trained security personnel to many industries including commercial real estate, higher education,

healthcare, residential communities, chemical/petrochemical, government, manufacturing and

distribution, financial institutions, and shopping centers.

02/2007-02/2008 Baggage Handler/Ramp Operator, (Delta Global)

Making sure the passengers’ baggage arrives safely when they do. Ramp operators lift, load, unload, and

transport baggage, mail, and cargo to and from aircraft. They also operate ground support equipment such

as tugs, conveyor belts and tow tractors.

02/2005-02/2007 Supervisor (Key holder), (Olympia Sports)

Supervising a retail store with emphasis on training and developing sales associates in both operations

and merchandising, Performing all opening and closing procedures, Implementing all operational and

merchandising direction, Maintaining a high standard of merchandising, placement, store signage, and

proper display techniques to create an inviting atmosphere for customers, Maintaining a high level of

good customer service and Creative problem solving