Steven Delvaux
Trail
Verona,WI *3593
EDUCATION: Madison College(M.A.T.C.)
Madison,WI
Associates Degree
Recreation
Management
EXPERIENCE: Kelly Services
November 2007-
Present
Provide a broad
range of outplacement office services
and customer
service.
UW Hospitals and
Clinics
December 2006 -
April 2007
Lte Custodian-
Cleans and disinfects the facilities.
Sitel Corporation
June 2006 - October
2006
Call center Rep,
payment processing and filing.
Sedonna Staffing
November 2003 - June
2006
Provide call center
support and office assistance.
Metavante
Corporation
December 1999 -
October 2003
Fraud/Debit Card Specialist-Provide technical,legal
and operational assistance
to credit union and banks.
Communicate with Visa,Mastercard,acquirers and
supervisors at other financial institutions to resolve
credit card disputes.
Certegy Card Services
December 1988 - December 1999
Information Consultant IV- Responsibilities include
training and
assistance to Information Consultants II and III. Accurately
provide technical,legal and operational assistance to credit unions and
leagues. Communicate with Visa and acquirers concerning
chargeback processing. Handle good faith case disputes in
compliance.