Diana T. Busack
**** ** ******* *******, ****, OR 97701
* * * -* * 0 -6 2 7 8
***********@*****.***
I am a Retail/Office Manager with an extensive back ground in sales and customer
relations.
My strengths are in residential and commercial planning for flooring and windows
coverings.
I also work in Environmental Design and Space Planning to address the special needs of
the elderly and the disabled.
Education: Iowa State University (ISU), Ames, Iowa
Masters: Family and Consumer Sciences (M.F.C.S.), August, 1997.
Major: Human Development and Family Studies
Minor: Housing and Gerontology: Iowa State University (ISU), Ames, Iowa
Bachelor of Science, August 1995
Major: Housing and the Near Environment: Ellsworth Community College, Iowa Falls,
Iowa Associate of Arts, May, 1991
Experience: Facility Management Resources, Des Moines, Iowa
Internship: January-July 1997
I accessed home and workplace environments of individuals with accessibility issues.
I presented ideas and plans that could improve access to their environment; I referred
them to service providers such as IPAAT, Info Net; assisted at trade shows in three states
(Iowa, Wisconsin, and Nebraska), explained the Plan Service of accessible floor plans
for new home construction and the assessment service for non-accessible environments;
conducted educational seminars for professional about Facility Management Resources
services; attended meetings at the State House, vocational Rehabilitation, and the Center
for Independent Living; conducted interviews with potential clients, and follow up
correspondence. My past experience in sales has enhanced my ability to communicate
easily with individuals of all ages and abilities.
North Iowa Mercy Health Center, Mason City, Iowa Internship: June-August
1994Participated in patient home environment assessments, work at the Adult Day Care
facility, and observed the daily procedures and the Independent-well living and Adaptive
living facilities.
Elderbridge Area Agency on Aging and HUD, Mason City & Charles City, Iowa
Internship: June-August 1994Assisted in writing a grant application for congregate
housing; observed the procedures in the departments of Elderbridge and HUD.
Work History
December 2006-present: Carpet One Floor & Home, Bend, Oregon
I am the Retail/Office Manager, Flooring Design Consultant of residential, remodel,
New construction and commercial facilities. I prepare quotes for my clients, collect
payments, order the materials and receive them; and do the scheduling of installers for
the all jobs.
February 2000-November. 2006: Iowa Carpet One, Urbandale, Iowa
Flooring Design Consultant: Retail and New Construction sales.
July 1997-Febuary 2000: Menards, Ankeny, Iowa
Space planner, new construction set up,
Younkers, Des Moines, Iowa
Assistant manager of the Accessories and Jewelry departments: opened and closed the
cash registers (4) and set up the weekly sales. Arranged the displays for the current sales.
June 1986-Jan. 1997:
Floor Krafters & J & J Interiors, Hampton, Iowa
Design consultant for interior environments: residential, institutional and commercial
facilities. I assisted clients with product selection of floors, walls, countertops, and
blinds. I also took care of the window displays.
April 1984-July 1986: J C Penney Custom Decorating, Bakersfield, California
Design consultant for interior environments: residential and commercial facilities. I
assisted in product selection for floors, walls, and window treatments.
References: Available upon request