Customer Service Representative
Resume:
Madiha Ahmed
Orland Park, IL 60462
*********@*****.***
OBJECTIVE
To obtain a full-time position in Bioengineering field that will utilize and expand my technical knowledge and problem solving skills.
EDUCATION
University of Illinois at Chicago, Chicago, IL May 2011
Bachelor of Science, Bioengineering
Cumulative GPA: 3.33/4.0
COURSEWORK
Introduction to Bioengineering, Clinical Problems in Bioengineering, Biostatistics, Biological System Analysis, Biomedical Imaging,
Bioinstrumentation and Measurements, Introduction to Cell and Tissue Engineering, Materials in Bioengineering, Introduction to
Thermodynamics, Intermediate Thermodynamics, Fluid Mechanics
PROJECTS
• Flexible Electronics for Pressure Biosensors: Worked in a group of four student and three faculty advisors to design a
pressure biosensor that can monitor the formation of bedsores and ulcers. The Heel Biosense was the final design chosen for
sensor production. The heel offers more flexibility in terms on application of our sensor. It could be used for both bedridden
and wheelchair bound patients. This broadens the market for the product. The biosensor was secured to the fabric by an
adhesive. The fabric provides a flexibility that will allow biosensor to conform to the shape of the heel without affecting the
placement of the sensor component.
• Model of Blood Flow through the Human Body: Physically modeled the circulation of blood throughout the whole body of
an adult human as an electrical circuit. By using the principle of conservation balance, the same circuit was modeled
mathematically by a set of linear algebraic equations. Upon solving the equations, pressure at each junction and flow rates
through each blood vessel were determined.
• Effects of Vascular Endothelial Growth Factor on EC cytoskeleton: Exposed the human umbilical vein endothelial cells to
vascular endothelial growth factor and observed its effects on the cytoskeletal actin fibers by using the fluorescence
microscopy.
• Effects of Fetal Bovine Serum on the Cell Proliferation: Examined the type of effects that the different concentrations of
fetal bovine serum have on the proliferation of rat neonatal cardiac fibroblasts after serum starvation by using the
haemocytometer.
• Tissue Engineering Fat: Seeded biodegradable and biocompatible gelatin sponges with human mesenchymal stem cells and
stimulated to differentiate into adipocytes to produce fat tissue. The cells are cultures on 2D surface and in a 3D
environment and results are observed and compared.
EXPERIENCE
UIC, Cell and Tissue Engineering Lab, Chicago, IL August 2010 – April 2011
Research Assistant
• Learned and practiced cell culturing and proper lab aseptic techniques.
• Maintained the chondrocytes alginate beads and kept them healthy and growing in their respective environment to allow the
growth of the cells.
• Analyzed the progress in cell growth by using different types of media.
Sears, Orland Park, IL August 2007 – January 2008
Customer Service Representative
• Increased value to customers by offering high-quality service and performing regular maintenance duties
• Managed cash and performed basic audit and reconciliation functions
• Inform customers about the product and services that are offered by the company.
ADDITIONAL
• Expertise in modeling physiological data and systems
• Data Analysis using Microsoft Office Suite and Matlab
• Member, Tau Beta Pi
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