Customer Service Manager

Tommy A. Cohee

***** ****** ****** **.

Granger, 46530, Indiana, US

Mobile Phone:

Secondary Phone:

E-mail: ******************@*****.***

Tommy A. Cohee

***** ****** ****** **. *******, IN 46530

574-***-****

Professional Summary

Manager with 20+ yrs experience in the R.V. and Van Industry, including all areas of manufacturing, shipping and receiving,

direct production supervision, research and development, and quality and safety control. Able to oversee on a daily basis the

entire production process, beginning with chassis prep and ending with final finish.

Experience

04/2010 Current

Thor Industries

Ship Line Supervisor

Pre delivery inspection

Minimize shortages

Repairs, Revisions, and Warranty Work

02/2005 02/2009

Heartland R.V.

Group Leader

Shelling

Final Finish

Cabinet Shop

02/2004 02/2005

Keystone R.V.

Group Leader

Final Finish, Final Repairs

Daily production of trim, graphics, valances, doors, and drawers.

Installation of all products, appliances, electrical components, and showers

05/1998 02/2004

Forest River Corp.

Production Manager

Supervision of all production of Class A Motor Homes

Paint shop /customer service, repairs and revisions

Daily/Weekly scheduling, weekly/monthly reports, and vendor charge backs

4/1997 - 5/1998

Casa Villa Manufactured Homes

Plant Manager

Manager of all production to include the Paint Shop/Customer Service, Yard repairs, Shortage Reports and

Damage reports.

Daily/Weekly scheduling, weekly/monthly reports, and vendor charge backs

3/1996 4/1997

R Vision Corp.

Frontline Forman

Supervision of all departments from metal thru Final Finish.

Yard Repairs, shortage reports and damage reports as well as vender charge backs.

2/1994 3/1996

Rex Hall

Group Leader / PDI / Customer Service Direct interaction with customers, Pre delivery system checks to include

water, gas and unit functions

4/1990 2/1994

Damon Corp.

Front Line Forman

Supervision of Production in all departments from Shelling to Final Finish, Shipping /receiving, yard repairs,

damage reports and vendor charge backs.

Education

02/1983 03/1987

United States Army

High School Graduate –Memorial High School 1985

Basic computer skills

Management training program Certificate

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